Intervention Specialist for Adult Protective Services Program - North Side

Metropolitan Family Services • Chicago, IL

9h • $50,000 - $55,000

About The Position

We are now hiring for one full-time Intervention Specialist to join our
Metropolitan Family Services Adult Protective Services team! This position will
primarily serve the Illinois Department on Aging (IDOA) Area 12 North Side sub
area 1-4 but can be asked to cover other service areas based on programmatic
need.

Requirements

• Demonstrated ability to work in a community based high-risk environment with diverse populations.
• Knowledge of crisis intervention and safety planning.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Verbal de-escalation skills.
• Strong interpersonal, written, and communication skills.
• Excellent administrative and organizational skills.
• Strong organizational skills and the ability to set priorities, organize time efficiently, and handle multiple demands.
• Ability to work effectively with individuals and groups of diverse ethnic and Socio-economic backgrounds.
• Bachelor's degree in psychology, social work, or a related human services field from an accredited college or university required.
• 2+ years relative experience including (but not limited to): crisis intervention, verbal de-escalation, clinical work in a mental health setting, working with clients experiencing mental illness across the lifespan required.
• Satisfactorily pass all screenings and criminal background checks.
• Driving for work required with a personally owned vehicle. Travel between sites not required.

Nice To Haves

• Bilingual in Spanish preferred

Responsibilities

• Gathers and processes personal client information to make eligibility determination, assessments, and referrals.
• Uses clinical judgement to assess potential harm or risk and makes recommendations to Supervisor about the safety plan, ensuring safety for the client and staff while in the community.
• Assesses and evaluates client situation and engages with collaterals to obtain and analyze information necessary to make recommendations for level of care and service needs; when necessary, acts in the client’s best interest by engaging the courts, law enforcement, or other entities.
• Utilizes a variety of clinical modalities to develop an effective working relationship with clients, families, and collaterals to create and implement a plan that will reduce or eliminate the risk; refers clients to required services, advocates for their needs, and provides supportive counseling.
• Remains in compliance with required reports, assessments, and paperwork.
• Provides after-hours coverage for cases that require immediate response.
• Reassesses and monitors planned services to determine if clients' needs are adequately met, whether clients' circumstances have changed, and whether services are consistent with current need.
• Utilizes knowledge of resources and helps clients to effectively utilize them.
• Works with community groups around unmet and special needs by providing outreach and education.
• Participates in and seeks out trainings and educational opportunities to maintain required training and/or certification.
• Organizes time, manages job responsibilities independently to maximize service given to clients, and works within the program’s reporting, and billing requirements.
• Other duties as assigned.

Benefits

• Medical Coverage, Dental Coverage, and Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level