Interpreter I (FTE . 7 - Part-Time) - Spanish

Children's Wisconsin•Milwaukee, WI
•Onsite

About The Position

Children’s Wisconsin is hiring a Spanish Interpreter I to facilitate basic communication between clinical staff and patients or clients, including parents and guardians. Interpretation may occur in medical or community settings and may include sight translation and simple translation of documents such as an After Visit Summary. The position serves locations in Milwaukee, New Berlin, Greenfield, and Mequon. This is a benefits-eligible, part-time position at 0.7 FTE, averaging 28 hours per week. The schedule varies by week but is planned in advance. Weekday shifts are eight hours, with most starting at 8:30 a.m., and typically include a mix of Mondays, Tuesdays, Wednesdays, and Fridays. The schedule includes two Saturday evening shifts per four-week schedule, starting at 4:30 p.m.; there are no Thursday or Sunday shifts. The interpreter also translates, proofreads, edits, and prepares written materials in Epic or MS Word; attends educational meetings and contributes to committees, task forces, and projects; and may provide scheduling, audit, and project support during downtime. National certification must be maintained, with either CCHI or CMI certification required within two years.

Requirements

  • Completion of a medical interpreting course that includes ethics and medical terminology, or demonstrated linguistic ability in medical interpreting.
  • High school graduate or equivalent (GED or HSED).
  • At least one year of work experience.
  • Proficiency in speaking, reading, and writing in Spanish and the other working language, with the ability to bridge linguistic and cultural barriers between patients and medical staff.
  • Ability to interpret in simultaneous and consecutive modes while shifting between languages.
  • Pass verbal and written proficiency tests with an overall score of at least 80%.
  • Knowledge of basic medical terminology used in primary care and dental services, through completion of a medical terminology class.
  • Knowledge of the National Council on Interpreting in Health Care (NCIHC) code of ethics.
  • Computer and word-processing expertise, including MS Word, Outlook, and Excel; comfort using an iPad and an electronic health record.
  • Good customer service, communication, and listening skills.
  • Effective organizational skills, attention to detail, and ability to prioritize and assess needs.
  • Ability to multitask and manage interpretation for more than one patient or family at a time.
  • Analytical ability to complete audits, proofread translations, review scheduling, and recommend changes.
  • Obtain either CCHI or CMI certification within two years and maintain national certification.

Nice To Haves

  • Current enrollment in a medical interpreting course is accepted if at least one semester is complete and the course will be completed within six months of hire.

Responsibilities

  • Facilitate communication between staff and patients or clients, including parents or guardians, before, during, and after treatment, using less complex medical terminology.
  • Interpret in varied settings, including appointments, meetings, examinations, and treatment or therapy sessions.
  • Provide sight translation of medical, social, health care, and other important documents from English for patients and families who speak another language.
  • Attend in-services and educational meetings to maintain and enhance professional expertise.
  • Attend and contribute to assigned committees, task forces, and special projects.
  • Translate, proofread, edit, and prepare final written materials in Epic or MS Word.
  • Provide additional downtime support with scheduling, audits, and special projects when needed.
  • Maintain national certification.

Benefits

  • Part-time benefits eligible.
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