Healthcare Interpreter I Spanish

Advocate Health•Concord, NC

5d•$24 - $36•Onsite

About The Position

The Healthcare Interpreter I Spanish proactively provides language access in a healthcare setting through in-person, telephone, and video interpreting, as well as basic translation. The interpreter uses technology to deliver services through different modalities and troubleshoots basic software or application issues as needed. The role maintains relationships with internal customers, determines appropriate interpreter modalities, and helps contain costs while using vendor relationships when needed. The interpreter accurately and concisely conveys information about patients’ and families’ healthcare needs—including education, appointments, discharge instructions, procedures, emergency encounters, and assessments—while considering cultural context and idiomatic differences. The role also serves as a cultural broker and mediator by helping caregivers and customers understand cultural considerations in healthcare. The interpreter follows the healthcare system’s professional conduct standards, ethical requirements, national practice standards, and department guidelines when translating basic written information. This is a full-time, 32-hour-per-week position at Atrium Health Cabarrus in Concord, with a Tuesday, Wednesday, Saturday, and Sunday schedule from 8:00 a.m. to 4:30 p.m. The listed pay range is $24.10–$36.15.

Requirements

High school diploma required.
One year of related experience required.
Knowledge of medical terminology and prior experience in a healthcare setting required.
Demonstrated oral and written language-pair competency, confirmed by successfully completing an Interpreter Language Assessment, required.
Completion of a 40-hour Medical Interpretation Training Program within one year of hire required.
Must speak English and the foreign language in simple, understandable terms.
Must have an intact sense of sight and hearing and be mobile throughout the healthcare system.
Must be able to provide language access in person, by telephone, and through video remote modalities.
Must be able to walk, stand, sit, lift, and reach, including lifting at least 10 pounds to shoulder height.

Nice To Haves

At least 40 hours of medical interpreter training preferred.
Bachelor’s degree preferred.
National medical interpreter certification preferred.

Responsibilities

Respond to requests for language access in healthcare through in-person interpreting, telephone interpreting, video interpreting, and basic translation.
Use technology to deliver services through different modalities and troubleshoot basic application issues with software and customers.
Maintain relationships with internal customers and determine appropriate interpreter modalities.
Help contain costs and leverage vendor relationships as needed.
Interpret information about patients’ and families’ healthcare needs, including patient education, appointments, discharge instructions, procedures, emergency encounters, and assessments.
Convey information as accurately and concisely as possible while accounting for cultural implications and idiomatic language differences.
Educate caregivers about patients’ cultures and their relationship to healthcare.
Follow professional conduct standards, perform duties ethically, and adhere to national practice standards.
Translate basic written information as needed and within department guidelines.
Serve as a cultural mediator and educate customers appropriately.