Interpreter I - Spanish - Part-Time - FTE .5

Children's Hospital and Health System•Milwaukee, WI

About The Position

Children’s Wisconsin is seeking a Spanish Interpreter I to facilitate basic communication between clinical staff and patients or clients, including parents and guardians, in medical and community settings. The role provides interpretation, sight translation, and simple translation of materials such as After Visit Summaries. Interpreting may occur during appointments, meetings, examinations, treatment, or therapy sessions, before, during, and after care, using less complex medical terminology. The interpreter also translates, proofreads, edits, and prepares written materials in Epic or MS Word; attends educational meetings and in-services; and contributes to assigned committees, task forces, and special projects. Additional downtime support may include scheduling, audits, and project work. This is a 0.5 FTE position averaging 20 hours per week, with a schedule that varies by week but is planned in advance. Weekday shifts rotate, start at 8:30 a.m., and are off on Tuesdays. Weekend work includes one Saturday/Sunday shift per week from 5:00 p.m. to 9:00 p.m. Work locations include Forest Home Clinic, Milwaukee, New Berlin, and Greenfield.

Requirements

  • Completion of a medical interpreting course covering ethics and medical terminology, or proven linguistic ability in medical interpreting.
  • High school graduate, GED, or HSED.
  • At least 1 year of general work experience.
  • Proficiency in speaking, reading, and writing in Spanish and the target language, with ability to bridge linguistic and cultural barriers between patients and medical staff.
  • Ability to shift between languages in simultaneous and consecutive interpreting modes.
  • Must pass verbal and written proficiency tests with an overall score of 80%.
  • Knowledge of basic medical terminology used in primary care and dental services through completion of a medical terminology class.
  • Knowledge of the National Council on Interpreting in Health Care (NCIHC) code of ethics.
  • Computer and word-processing expertise, including MS Word, Outlook, Excel, iPad use, and electronic health record systems.
  • Good customer service, communication, and listening skills.
  • Effective organizational skills, attention to detail, and ability to prioritize and assess needs.
  • Ability to multitask when managing interpretation for more than one patient or family at a time.
  • Analytical ability to complete audits, proofread translations, review scheduling, and recommend changes.
  • National interpreter certification must be maintained; obtain one of the listed certifications within 2 years.

Nice To Haves

  • Current enrollment in an interpreting course is accepted if at least one semester is complete and the course will be completed within 6 months of hire.
  • Interpreter experience and/or training or education.
  • CCHI-Certified Healthcare Interpreter certification from the Certification Commission for Healthcare Interpreters.
  • CMI-Certified Medical Interpreter certification from the National Board of Certification for Medical Interpreters.

Responsibilities

  • Facilitate communication between clinical staff and patients or clients, including parents and guardians, before, during, and after treatment.
  • Interpret in appointments, meetings, examinations, treatment sessions, and therapy sessions.
  • Provide sight translation of medical, social, health care, and other important documents from English for non-English-speaking patients and families.
  • Translate, proofread, edit, and prepare written materials in Epic or MS Word.
  • Attend in-services and educational meetings to maintain and enhance professional expertise.
  • Attend and contribute to assigned committees, task forces, and special projects.
  • Provide additional downtime support with scheduling, audits, and special projects.
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