2027 Internship - Business Analyst-Cust Svc

Textron•Wichita, KS

9d•Onsite

About The Position

As an intern with Textron, you’ll gain hands-on experience while exploring your interests and building new skills. You’ll be supported and challenged to contribute in meaningful ways – working on real projects alongside experienced professionals to prepare for future success. This internship is more than a summer experience — offering mentorship, training, and meaningful, hands-on work that helps you build confidence, develop new skills, and take real steps toward your career goals.

Requirements

Pursuing Bachelor’s degree in Aviation, Business Management, Marketing, Sales, or other related field
Excellent verbal and written communication skills
Professional and diplomatic demeanor
Quickly grasps new concepts when faced with unfamiliar task
Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.
Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship.
Textron Aviation Inc. must comply with U.S. export control laws. If a position requires access to information controlled under U.S. regulations applicant must be eligible to meet any requirements to access controlled information.

Nice To Haves

Private Pilot’s license, A&P license, or previous aerospace experience are desirable
Technical knowledge of aircraft is beneficial

Responsibilities

Support the Service Center Network with ongoing and new continuous improvement projects
Follow established procedures for database management, sales projects, and market share studies
Analyze labor and time studies and network communication efforts to develop consistency with the Textron Aviation policy and responsibility, maintenance of customer goodwill, and continued profitability
Interface with multiple Textron Aviation departments (including Warranty, Product Support, Engineering, Parts and Programs) to ensure all Service Centers meet their goals.
Work projects potentially including business cases, Standard Operating Procedure creation, time study reviews on aircraft, labor analysis, SAP data creation, data modeling, and financial analysis of future sites
Develop and/or recommend new technological tools or solutions for continuous improvement and efficiencies throughout the service center network.
Develop templates, where appropriate, for ongoing improvements in efficiency, standard work, continuous improvement, process consistency, etc.