Internet Sales Specialist - RideNow Surprise
About The Position
RideNow Group is seeking an Internet Sales Specialist to support online dealership sales operations at its Surprise, Arizona location. The role focuses on responding to inbound digital leads, web inquiries, and phone calls; scheduling and confirming showroom appointments and test rides; and helping customers find powersports vehicles and related products. The specialist is expected to meet sales and appointment targets, maintain accurate CRM records, build product and inventory knowledge, and coordinate customer hand-offs with showroom sales, finance, and inventory teams. This is a full-time position in a fast-paced dealership environment. The job involves active showroom, vehicle-lot, and warehouse traffic, frequent motorcycle noise, and the need to maintain situational awareness around people and moving vehicles. Final candidates must complete a background check and drug screening before their official start date. A conviction record is evaluated individually and does not automatically disqualify an applicant. RideNow Group describes its culture as high-energy and supportive, with a focus on powersports enthusiasm and customer dedication. The company is an Equal Opportunity Employer and states that employment decisions are based on business needs, job requirements, and individual qualifications, without regard to protected status.
Requirements
- Be an independent, goal-oriented self-starter who takes initiative, owns tasks, and works to improve sales results.
- Demonstrate a competitive, high-energy sales drive, urgency, and commitment to fast response times and persistent follow-up.
- Have strong written, persuasive, and telephone communication skills across digital, text, and voice channels.
- Safely navigate active dealership premises, vehicle lots, and showrooms around foot traffic and moving vehicles.
- Be comfortable working in loud environments with frequent motorcycle noise and maintain situational awareness around active showroom and warehouse traffic.
- Successfully complete a background check and drug screening before the official start date.
Nice To Haves
- Experience in internet sales, automotive or powersports dealerships, or high-volume call centers.
- Experience in warehouse operations, shipping or logistics, or inventory software.
Responsibilities
- Proactively follow up with inbound digital leads, web inquiries, and phone calls using a multi-touch communication strategy.
- Schedule, confirm, and prepare prospective buyers for showroom visits and test rides, with an emphasis on kept-appointment conversion.
- Meet and exceed monthly sales quotas, kept-appointment benchmarks, and dealership KPIs.
- Update customer profiles, lead statuses, communication logs, and sales pipeline records in the dealership CRM in real time.
- Develop product knowledge of powersports inventory, features, specifications, financing options, and promotional incentives to advise customers.
- Coordinate with showroom sales managers, finance managers, and inventory teams to support customer hand-offs and sales conversion.
- Perform other duties as assigned.
Benefits
- Medical, dental, vision, pharmacy, and telemedicine options, effective the first day of the month after 30 days.
- Health savings account (HSA) and flexible spending account (FSA) plans.
- 401(k) retirement savings plan.
- Company-paid life and AD&D insurance.
- Short- and long-term disability coverage and supplemental insurance options.
- Paid time off accrual of approximately 10 days annually for full-time team members.
- Paid store holidays.
- Employee discounts on powersports vehicles, gear, parts, and accessories.
- Employee assistance program (EAP).
- Pet Discount Plan.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
