Tulley Automotive Group Internet Sales Representative

Tulley Automotive Group•Nashua, NH

12d•Onsite

About The Position

Tulley Automotive Group is seeking intelligent, driven individuals interested in learning and growing in automotive sales. The BDC Representative serves as a link between the sales team and potential customers interested in new or pre-owned vehicles. The primary responsibility is to schedule sales appointments, while also assisting with other sales-related tasks as needed. The role requires an onsite presence. Tulley Automotive Group is a family-owned business and has served the local business community since 1957. The company describes its workplace as promoting personal growth and learning, work-life balance, equality, customer service, and automotive excellence. Tulley is an equal opportunity employer committed to providing equal employment opportunities and celebrating individual differences.

Requirements

Exceptional verbal and written communication skills.
Ability to work independently and collaboratively.
Strong analytical, problem-solving, and multitasking abilities.
Excellent organizational skills and attention to detail.

Responsibilities

Handle customer correspondence with the goal of ensuring 100% customer satisfaction.
Manage inbound inquiries about new and pre-owned vehicles.
Conduct outbound communication regarding new and pre-owned vehicles.
Follow up promptly on customer inquiries.
Maintain a friendly and helpful attitude while answering questions and providing vehicle information.
Develop and share extensive knowledge of product inventory.
Accurately collect and record customer data in the CRM system.
Perform other related tasks as assigned, which may include additional unrelated duties.