HB - Internet Sales Coordinator
About The Position
The Internet Sales Coordinator at Lennar generates and maintains a sales pipeline from internet-generated leads and supports a positive customer experience throughout the sales process. This role is part of the Sales & Marketing team and engages customers through online and other communication channels to convert inquiries into sales appointments. The position requires regular in-person attendance at company communities, job sites, and offices during regular work hours, as well as flexible hours that include weekends. Duties and responsibilities may change, and the Associate may be required to use company-approved tools, applications, and systems.
Requirements
- High school diploma or equivalent.
- Experience in sales.
- Strong interpersonal, communication, and organizational skills.
- Ability to work independently.
- Valid driver’s license and reliable transportation.
- Regular, in-person attendance at company communities/job sites and offices during regular work hours.
- Ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, and lift, move, or carry equipment that may exceed 50 pounds.
- Finger dexterity may be required to operate a computer keyboard and calculator.
Nice To Haves
- College degree preferred.
- Telephone sales experience preferred.
- Real estate experience preferred.
- Real estate license may be required for specific locations.
Responsibilities
- Capture and convert online customer inquiries into viable sales prospects.
- Communicate promptly and effectively with customers via email, live chat, phone, and 1-800 numbers.
- Maintain and update digital and community reference materials.
- Guide customers through the sales process by providing information on products, communities, financing options, and incentives.
- Manage an Internet customer database, including outreach regarding available homes and inventory.
- Coordinate with the Marketing team on electronic marketing distribution and maintain current product and community offerings.
- Attend sales meetings, community events, and training programs.
- Work flexible hours, including weekends.
Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan with a dollar-for-dollar company match up to 5%
- Paid parental leave
- Associate Assistance Plan
- Education Assistance Program
- Up to $30,000 in adoption assistance
- Up to three weeks of vacation annually from hire
- Holiday, sick leave, and personal day policies
- New Hire Referral Bonus Program
- Home purchase discounts
- Everyone’s Included Day
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
