HB - Internet Sales Coordinator

Lennar•Charlotte, NC

18h•Onsite

About The Position

The Internet Sales Coordinator at Lennar generates and maintains a sales pipeline through internet-generated leads, supporting a positive customer experience throughout the sales process. As part of the Sales & Marketing team, this role engages customers through online platforms and other communication channels to convert inquiries into sales appointments. The position also provides customers with information about products, communities, financing options, and incentives, and coordinates with Marketing to keep electronic communications and offerings current. The role requires regular, in-person attendance at company communities, job sites, and offices during regular work hours. Work may involve extended hours in a construction trailer and travel between locations. Duties and responsibilities may change, and the Associate may be required to use company-approved tools, applications, and systems, including customer engagement, data analysis, and AI tools.

Requirements

High school diploma or equivalent.
Experience in sales.
Strong interpersonal, communication, and organizational skills.
Ability to work independently.
Valid driver’s license and reliable transportation.
Regular, in-person attendance at company communities/job sites and offices during regular work hours.
Ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, and lift, move, or carry equipment that may exceed 50 pounds.
Finger dexterity may be required to operate a computer keyboard and calculator.

Nice To Haves

College degree preferred.
Telephone sales experience preferred.
Real estate experience preferred.
Real estate license may be required for specific locations.
Occasional ability to operate construction equipment.

Responsibilities

Capture and convert online customer inquiries into viable sales prospects.
Communicate promptly and effectively with customers by email, live chat, phone, and 1-800 numbers.
Maintain and update digital and community reference materials.
Guide customers through the sales process by providing information on products, communities, financing options, and incentives.
Manage an internet customer database, including outreach about available homes and inventory.
Coordinate with the Marketing team on electronic marketing distribution and maintain up-to-date product and community offerings.
Attend sales meetings, community events, and training programs.
Work flexible hours, including weekends.