Internet Sales Coordinator

Fox Grand Traverse•Traverse City, MI

3d•Onsite

About The Position

Fox Motors is hiring an Internet Sales Coordinator at Fox Grand Traverse in Traverse City, Michigan. The role contributes to the company’s vision of “Working together moving people throughout life” by building trust with customers and developing long-term relationships. The coordinator gathers customer information, schedules and keeps appointments, and follows up with customers who have inquired about purchasing a vehicle. The position requires strong organizational and listening skills, an interest in working with people, and the ability to contribute as part of a team in a fast-paced environment.

Requirements

Excellent verbal and written communication skills.
Ability to work with multiple teams simultaneously in a dynamic, fast-paced environment.

Nice To Haves

Previous Internet Sales Coordinator experience is preferred but not required.
Experience with the VIN Solutions CRM tool is a plus but not required.

Responsibilities

Respond to incoming internet inquiries and online chats.
Follow up with customers by phone and email throughout the buying cycle.
Set sales appointments for customers and assign them to appropriate sales staff.
Maintain a daily appointment log and communicate with management.
Use the dealership database for customer contact, appointments, tracking, and notes.
Provide general information about current inventory or specials.
Perform other duties as assigned.