Internet Sales Assocaite - Honda Roseville

AutoNation • Roseville, CA

1d

About The Position

The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The role involves responding to leads promptly, answering questions, providing information, and helping customers move from online or phone contact to an in-store experience.

The Associate helps customers select a vehicle, discusses terms and payment options that suit their needs and budget, and closes sales. They provide an exceptional experience before and after purchase, follow up to confirm customer satisfaction, and help connect customers with the Service department. This is a commission-based role with estimated income of $4,000–$8,000 per month.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.

Responsibilities

• Respond to customer leads in a timely manner.
• Answer customer questions and provide vehicle and purchase information online, over the phone, and in person.
• Guide customers from online or phone contact to an in-store experience.
• Help customers select a vehicle and discuss terms and payment options that meet their needs and budgets.
• Close vehicle sales in a no-haggle sales environment.
• Follow up with customers after purchase to ensure satisfaction and build loyalty.
• Help transition customers to the Service department to support their ownership experience.
• Set and work toward targeted goals.

Benefits

• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED