International Product Development Manager, Professional Education
About The Position
The International Product Development Manager, Professional Education, is part of a team that develops localized versions of lifesaving CPR and first aid learning programs and products, as well as other global healthcare content. The role manages development, localization, translation, volunteer reviews, revision, fiscal management, and quality standards from project initiation through market rollout. The manager collaborates with cross-functional product teams on assigned products and represents international interests in domestic product development, advising on globally adaptable content and planning alternative international content. The manager leads project teams through development, localization, and translation; supports consistent use of product-development processes and style guides; and ensures translated materials meet Association standards before publication. Working with project managers, scientific advisors, subject matter experts, volunteers, and other internal and external team members, the manager develops project scope and timelines, secures scientific approval of localization recommendations, and ensures projects meet deadlines and budgets. The role is home-based, full-time, benefits-eligible, and grant-funded; current funding expires December 31, 2027. The expected start date is January 2027. Travel of up to 15% domestically and internationally, including overnight stays, is required.
Requirements
- Bachelor’s degree or equivalent work experience.
- At least 3 years of experience; 5 years preferred.
- Validated skills and direct participation in localization, translation, review, and editing of scientific, technical, life science, or multimedia content for multilingual and multicultural markets.
- Experience working with subject matter experts and managing and participating in a formal review process.
- Experience leading program or product development projects.
- Validated ability to deliver on schedule and within budget.
- Strong attention to detail while maintaining a broader perspective.
- Ability to make timely decisions while considering multiple factors and opinions.
- Ability to travel up to 15% domestically and internationally, including overnight stays.
Nice To Haves
- Two years of experience in healthcare training, emergency cardiovascular care, or related programs.
- Editing or publishing experience.
- Foreign-language facility or fluency, preferably Japanese or Arabic.
- Experience leading product-development projects in multiple languages.
- Localization project-management experience.
- Experience working with subject matter experts, stakeholders, or vendors outside the United States.
- Experience developing eLearning and other digital products that meet accessibility requirements.
- Five years of experience.
Responsibilities
- Develop and localize CPR, first aid, learning programs, products, and other healthcare content, including managing translation, volunteer reviews, revisions, fiscal matters, and quality standards.
- Collaborate with cross-functional product teams on assigned content and represent international interests in domestic product development.
- Advise on creating globally adaptable content and plan alternative content for international markets.
- Lead cross-functional project teams in product development, localization, and translation.
- Ensure project teams follow the department’s product-development process and create project-specific subprocesses when needed.
- Develop understanding of assigned products, audiences, content organization, and delivery modes; lead adherence to relevant style guides.
- Facilitate and implement content changes, and review edits to confirm accuracy and compliance with Association standards before publication.
- Partner with project managers to develop project scope and timelines, lead development projects, and ensure team members meet deadlines.
- Coordinate with the Association Science & Health Advisor, designated in-country scientific authorities, and core product teams to obtain scientific approval and signoff for major localization recommendations.
- Review and triage localization recommendations from the field.
- Train, motivate, and engage volunteers and subject matter experts, and apply their expertise across projects.
- Contribute to team and departmental efforts to improve processes and product specifications for rapid content updates.
- Travel up to 15% domestically and internationally, including overnight stays.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- Retirement program with employer match and automatic contribution
- Employee assistance program
- Employee wellness program
- Telemedicine and medical consultation
- Paid time off: at least 16 days per year for new employees, increasing with seniority
- 12 paid holidays per year
- Tuition assistance
- Professional development resources, including Heart U, Employee Resource Groups, and a professional mentoring program
- Performance and recognition programs, including annual salary planning and incentive programs for eligible positions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
