Senior Product Manager, Professional Education Training
About The Position
The Senior Product Manager, Professional Education Training, develops professional education programs and strategies for the Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit. The role serves as a subject matter expert for assigned products and programs, including procedural knowledge, and engages key opinion leaders (KOLs) to develop strategically aligned messaging for Edwards programs. The position oversees the planning, development, and execution of product- and program-related training documents, educational tools, trainings, and projects. It develops launch and ongoing program strategies, identifies effective training approaches for different regions, and supports new training methodologies as appropriate for product launches. The role also manages vendor relationships, evaluates educational effectiveness using surveys and feedback, and drives operational process improvements. The role requires travel to the Irvine, California corporate headquarters one week per month, with travel of up to 50%. For California, the stated base pay range is $121,000 to $171,000, with pay dependent on qualifications, education, and prior experience.
Requirements
- Bachelor's degree or equivalent in a relevant field, with at least 8 years of previously related work experience in sales, marketing, or the healthcare industry, or equivalent work experience based on Edwards criteria.
- Travel up to 50%, including travel to the Irvine, California corporate headquarters one week per month.
- Excellent documentation, communication, and interpersonal relationship skills, including negotiation and relationship management skills and the ability to drive achievement of objectives.
- Extensive knowledge of the role's organizational area and ability to contribute to the development of new concepts, techniques, and standards.
- Extensive understanding of related marketing concepts and principles.
- Extensive knowledge and understanding of policies, procedures, and guidelines relevant to strategic event planning.
- Extensive knowledge of regulatory and AdvaMed requirements.
- Strict attention to detail.
- Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate management levels.
- Ability to manage competing priorities in a fast-paced environment.
- Ability to work effectively within a specific area with cross-functional teams, marketing peers, and leaders, and manage needs and messaging to upper management.
- Adhere to company rules and requirements and take adequate control measures to prevent injuries and protect the environment within the role's influence or control.
Nice To Haves
- Experience creating product- and program-related training documents and educational tools from planning through execution.
- Credentialed cardiac echo sonographer or equivalent work experience.
- Proven organizational and project management skills.
- Experience in structural heart procedures.
- Proven expertise in Microsoft Office Suite.
Responsibilities
- Develop professional education programs and strategies for the organization.
- Serve as a subject matter expert for assigned areas, with product/program expertise and procedural knowledge.
- Engage key opinion leaders to develop strategically aligned messaging for Edwards programs.
- Create and manage product- and program-related training documents and educational tools from planning through execution.
- Develop strategies for launching, managing, and executing existing programs, trainings, and projects to maximize product and procedural outcomes.
- Develop tactics, such as virtual symposiums and digital apps, appropriate to local or regional size and scope, supporting strategy and new training methodologies as appropriate for product launches.
- Manage relationships with multiple vendors.
- Measure the effectiveness of educational tools, resources, and programs through post-meeting surveys, PSR, clinical field feedback, and KOL review; develop plans to address concerns.
- Drive process improvements for operational efficiency and measure the effectiveness of training efforts.
- Maintain strong relationships with regional sales teams, clinical specialists, and training teams to support effective integration of efforts.
- Follow company rules and requirements, including applicable pandemic protocols and Environmental Health & Safety rules, and take appropriate measures to prevent injuries and pollution and protect the environment within the role's influence or control.
- Perform other incidental duties.
Benefits
- Competitive salaries
- Performance-based incentives
- A wide variety of benefits programs to address the diverse individual needs of employees and their families
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What This Job Offers
Job Type
Full-time
Career Level
Senior
