Senior Product Manager, Professional Education Training

Edwards Lifesciences • Irvine, CA

8d

About The Position

The Senior Product Manager, Professional Education Training develops professional education programs and strategies for the Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit. The role serves as a subject matter expert for assigned areas, including product and program expertise and procedural knowledge, and engages key opinion leaders (KOLs) to develop strategically aligned messages for Edwards programs.

The position creates and manages product- and program-related training documents and educational tools from planning through execution. It develops strategies for launching, managing, and executing programs, trainings, and projects intended to maximize product and procedural outcomes, and creates tactics suited to local or regional scope, including virtual symposiums and digital applications. The role also manages vendor relationships, evaluates the effectiveness of educational resources and training, addresses feedback and concerns, and drives operational process improvement.

The role requires travel to the Irvine, California corporate headquarters for one week per month, with travel up to 50%. The California base pay range is $121,000 to $171,000 for highly experienced candidates. Actual pay depends on factors including qualifications, education, and prior experience. Applications are accepted while the position is posted on the Careers website.

Requirements

• Bachelor's degree or equivalent in a relevant field.
• At least 8 years of previously related work experience in sales, marketing, or the healthcare industry, or equivalent work experience based on Edwards criteria.
• Travel up to 50%, including travel to the Irvine, California corporate headquarters one week per month.
• Strict attention to detail.
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management.
• Ability to manage competing priorities in a fast-paced environment.
• Ability to work effectively within a specific area with cross-functional teams, marketing peers, and leaders, while managing needs and messaging to upper management.
• Excellent documentation, communication, and interpersonal relationship skills, including negotiating and relationship management skills, with the ability to drive achievement of objectives.
• Ability to adhere to company rules and requirements and take appropriate measures to prevent injuries and pollution within the role's span of influence or control.

Nice To Haves

• Experience creating product- and/or program-related training documents and educational tools from program planning through execution.
• Credentialed cardiac echo sonographer or equivalent work experience.
• Proven organizational and project management skills.
• Experience in structural heart procedures.
• Proven expertise in Microsoft Office Suite.
• Extensive knowledge of the role's area within the organization and contribution to the development of new concepts, techniques, and standards.
• Extensive understanding of related marketing concepts and principles.
• Extensive knowledge and understanding of policies, procedures, and guidelines relevant to strategic event planning.
• Extensive knowledge of regulatory and AdvaMed requirements.
• Ability to maintain strong relationships with regional sales teams, clinical specialists, and training to ensure effective integration of efforts.

Responsibilities

• Develop professional education programs and strategies for the organization.
• Serve as a subject matter expert for assigned areas, with product/program expertise and procedural knowledge.
• Engage KOLs to develop strategically aligned messages for Edwards programs.
• Create and manage product- and program-related training documents and educational tools from program planning through execution.
• Develop strategies for the effective launch, management, and execution of existing programs, related trainings, and projects to maximize product and procedural outcomes.
• Develop tactics, such as virtual symposiums and digital applications, appropriate to local or regional size and scope, supporting strategy and introducing training methodologies as appropriate for product launches.
• Manage relationships with multiple vendors.
• Measure the effectiveness of educational tools, resources, and programs using post-meeting surveys, PSR, clinical field feedback, and KOL review; develop plans to address concerns.
• Drive process improvement for operational efficiency.
• Measure the effectiveness of training efforts.
• Maintain strong relationships with regional sales teams, clinical specialists, and training to support effective integration of efforts.
• Follow company rules and requirements, including pandemic protocols and Environmental Health & Safety rules, and take adequate control measures to prevent injuries and pollution within the role's span of influence or control.

Benefits

• Competitive salaries
• Performance-based incentives
• A wide variety of benefits programs to address the diverse individual needs of employees and their families

What This Job Offers

• Job Type: Full-time
• Career Level: Senior