Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Mansfield, OH

23d

About The Position

The International Pharmacy Intern is a Non-US Accredited Foreign Graduate who completes required U.S. pharmacy internship hours at CVS Health under the direct supervision of a licensed pharmacist. After passing the FPGEE and TOEFL, eligible foreign graduates may apply to the role and follow a mixed-modality learning plan designed to build on their pharmacy education and develop knowledge, skills, and abilities in patient care, practice management, leadership, and education. The required internship must be completed within 18 months. The intern is expected to complete and pass required pharmacist licensure exams and processes within 120 days after completing the required U.S. internship hours; failure to meet the specified internship or licensure requirements results in removal from the role and separation of employment. The role supports a safe and effective retail pharmacy environment and exceptional patient care. Working under pharmacist supervision, the intern contributes to patient safety, professional practice, regulatory compliance, quality assurance, customer service, inventory management, and workflow management, excluding final prescription verification. Duties also include processing prescriptions, assisting customers, supporting pharmacy operations and staff development, and providing additional health services as permitted by state regulation, certification, and pharmacy leadership. The position requires regular and predictable attendance, including nights and weekends, and lifting or exerting up to 20 pounds occasionally and up to 10 pounds frequently.

Requirements

Foreign graduate of a non-U.S.-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Active Pharmacy Intern license in the state where the district is located.
Pass the FPGEE and TOEFL before eligibility to apply for the role.
Complete required U.S. internship hours within 18 months and obtain pharmacist licensure in the state where the position is based within 120 days after completing those hours.
High school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-U.S.-accredited school of pharmacy.
Required prior related work experience: 0 to 3 years.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Ability to maintain regular and predictable attendance, including nights and weekends.
Ability to complete assigned tasks and required training and obtain required licensure within guidelines.
Ability to lift and exert up to 20 pounds occasionally and up to 10 pounds frequently, and negligible force regularly, including overhead lifting.

Nice To Haves

Eligibility to immunize.
Preferred prior related work experience: 3 to 5 years.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Once state regulations are met, ability and expectation to immunize as an essential pharmacist function.

Responsibilities

Provide courteous and professional customer service in the store and at the drive-through, answer questions and telephone calls, perform approved register transactions, and seek solutions that improve customer satisfaction.
Protect customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws and regulations.
Follow federal and state requirements, CVS policies, standard operating procedures, and applicable pharmacy workflow standards.
Process prescriptions, including interpreting SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions; do not perform final prescription verification.
Resolve third-party claim rejections, complete manual claim forms, carry out prescription pickup procedures, and use pharmacy workstations to access, enter, and retrieve information.
Maintain inventory and replenishment according to applicable policies, assist with putting away drug orders except CII drugs where permitted by law, and help keep the pharmacy stocked.
Provide additional health care services as permitted by state regulation, individual certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery where applicable.
Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance; offer counseling under direct pharmacist supervision and refer customers to the pharmacist when needed.
Communicate and interact with health care professionals and, when applicable, solicit customer medical-history information to support appropriate care.
Support the Pharmacy Manager in motivating, inspiring, and developing Pharmacy Support Staff, including coordinating or implementing staff training and development.
Identify business opportunities and solutions to improve pharmacy growth and performance, and help lead the team toward specified goals.
Adapt to changes in a dynamic community health care setting, collaborate with colleagues, and promote a caring, energetic, enthusiastic, and proud team culture.
Communicate with Field Management and Corporate as needed and participate in required store operational meetings.
Help maintain a clean, organized, and professional pharmacy department and support scheduling activities based on business needs and workflow.
Recognize colleagues and celebrate successes; complete required training programs.
Attend regularly and predictably, including nights and weekends, complete additional tasks as directed, and obtain required training and licensure within established guidelines.
Lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and negligible force regularly, including lifting overhead.