Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Duncan, OK

23d•Onsite

About The Position

The International Pharmacy Intern is a non-US-accredited foreign pharmacy graduate who completes required US internship hours under the direct supervision of a licensed pharmacist. After passing the FPGEE and TOEFL, eligible graduates may apply for the role and complete a mixed-modality learning plan designed to build on their pharmacy education and develop their knowledge, skills, and abilities. The internship must be completed within 18 months. Within 120 days after completing the required US internship hours, the intern is expected to complete and pass the required pharmacist licensure exams and processes. Failure to meet these requirements may result in removal from the role and separation of employment. The intern helps maintain a safe and effective retail pharmacy environment and supports patient care, pharmacy operations, regulatory compliance, quality assurance, customer service, inventory, and workflow management. Duties exclude final prescription verification. The role also supports patient care programs and the pharmacy manager and team through staff development, workflow coordination, training, and leadership activities. The intern is expected to provide caring, personalized service, adapt to a changing community healthcare setting, and help achieve pharmacy goals. The role requires an active Pharmacy Intern license in the state where the district is located and a foreign pharmacy degree from a non-US-accredited school. Pharmacist licensure in the state where the position is based is required within 120 days of completing US intern hours. The position requires regular and predictable attendance, including nights and weekends, and the ability to lift and exert up to 20 pounds occasionally and up to 10 pounds frequently.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Active Pharmacy Intern license in the state where the district is located.
Pass the FPGEE and TOEFL to be eligible to apply for the role.
Obtain pharmacist licensure in the state where the position is based within 120 days after completing required US internship hours.
Complete required US internship hours within 18 months.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete required tasks and training and obtain required licensure within applicable guidelines.
Ability to lift and exert up to 20 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount regularly, including lifting objects overhead.
Typically required education: high school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
Required related work experience: 0 to 3 years.

Nice To Haves

Eligibility to immunize.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Three to five years of prior related work experience is preferred.
Once state regulations are met, willingness and ability to immunize, an essential pharmacist function.

Responsibilities

Greet customers courteously in the store and at the drive-through, assist with questions and concerns, answer telephone calls professionally, and seek help or solutions when needed to maximize customer satisfaction.
Perform approved register transactions, bag merchandise, and create personalized customer experiences.
Maintain patient confidentiality under HIPAA and company standards, comply with applicable federal and state laws and regulations, and follow CVS policies and standard operating procedures.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring medications, handling vials and bottles, and labeling prescriptions.
Resolve third-party rejections, complete manual claim forms, and follow prescription pickup procedures.
Access, input, and retrieve information using the pharmacy workstation.
Maintain inventory and replenishment in accordance with inventory policies and procedures, and assist with putting away drug orders except CII orders, as permitted by law.
Provide additional healthcare services as allowed by state regulation, individual certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist in dispensing medications, reviewing prescriptions, and monitoring compliance; offer counseling and direct customers to the pharmacist when appropriate.
Handle medical questions when appropriate, communicate with healthcare professionals, and, when applicable, solicit customer medical history to support appropriate medical advice.
Communicate with field management and corporate teams as needed and participate in required store operational meetings.
Help maintain a clean, organized, professional pharmacy department according to CVS standards.
Support scheduling according to business needs and workflow; coordinate or implement Pharmacy Support Staff training and development.
Recognize colleagues and celebrate success, complete required training, and perform additional tasks as directed by a supervisor or manager.
Support the pharmacy manager in motivating, inspiring, and developing Pharmacy Support Staff, balancing assignments to use colleagues’ strengths and address development needs.
Identify business opportunities and solutions to improve pharmacy growth and performance, and lead team efforts toward specified goals.
Adapt to change, collaborate with others, support a team culture of care and enthusiasm, and help drive healthy patient outcomes.