Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Manitowoc, WI

23d•Onsite

About The Position

The International Pharmacy Intern role is for a foreign pharmacy graduate from a non-US-accredited school who has passed the FPGEE and TOEFL and is eligible to complete required US internship hours. Under the direct supervision of a licensed pharmacist, the intern supports a safe and effective retail pharmacy environment and provides patient care while developing the knowledge and skills needed for pharmacist licensure. The mixed-modality learning plan includes a curated learning experience drawing on the intern’s pharmacy education. Required US internship hours must be completed within 18 months, and required pharmacist licensure exams and processes must be completed within 120 days after the internship hours are finished. The role includes customer service, pharmacy operations, regulatory compliance, inventory and workflow management, quality assurance, and support for patient-care programs. Duties include processing prescriptions, assisting customers, maintaining confidentiality, supporting the supervising pharmacist, and helping train and develop pharmacy support staff. The intern must meet state and federal licensure requirements within the required timeframe and is expected to immunize once state regulations are met.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS training program.
Pass the FPGEE and TOEFL before applying to the role.
Active Pharmacy Intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US internship hours.
Complete required US internship hours within 18 months.
High school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Maintain regular and predictable attendance, including nights and weekends.
Complete required training and obtain required licensure within applicable guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
Required related work experience: 0 to 3 years.

Nice To Haves

Eligibility to immunize.
Three to five years of related work experience.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Provide courteous, professional customer service in the store and at the drive-through, respond to questions, and help resolve customer concerns.
Protect customer and patient confidentiality and comply with HIPAA, applicable laws and regulations, and CVS policies and standard operating procedures.
Process prescriptions, including interpreting SIG codes, selecting products, counting and measuring medications, labeling prescriptions, and completing related workflow tasks.
Resolve third-party claim rejections, complete manual claim forms, and carry out prescription pickup procedures.
Use the workstation to access, enter, and retrieve necessary information.
Support inventory management, replenishment, and putting away drug orders as permitted by law.
Provide additional health care services as allowed by state regulation, certification, and pharmacy leadership, including testing and immunization-related services.
Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, monitoring compliance, and counseling customers under direct pharmacist supervision.
Refer medical questions to the pharmacist when appropriate and communicate with healthcare professionals to support patient care.
Support pharmacy leadership with staff assignments, scheduling, training, and development of pharmacy support staff.
Participate in required store operational meetings and communicate with field management and corporate as needed.
Help maintain a clean, organized, and professional pharmacy department.
Complete required training and work toward required state and federal licensure.
Demonstrate empathy, collaboration, adaptability, and a team-oriented approach to patient and customer care.