Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Oklahoma City, OK

22d•Onsite

About The Position

CVS Health’s Non-US Accredited Foreign Graduate program provides eligible foreign pharmacy graduates with a structured opportunity to complete required U.S. internship hours and build on their pharmacy education. After passing the FPGEE and TOEFL, candidates may apply. The mixed-modality learning plan includes a curated learning experience intended to develop knowledge and skills in patient care, practice management, leadership, and education. Interns are expected to complete the internship within 18 months and to complete and pass all required pharmacist licensure exams and processes within 120 days after completing the required U.S. internship hours. Under the direct supervision of a licensed pharmacist, the intern contributes to a safe and effective retail pharmacy environment and provides patient care. Duties include customer service, prescription processing and pharmacy operations, compliance with regulatory requirements, quality assurance, inventory and workflow management, and supporting patient care programs. The role excludes final prescription verification. Interns also support pharmacy leadership and staff development, participate in training and store meetings, and deliver additional health care services when allowed by state regulation, certification, and pharmacy leadership.

Requirements

Foreign graduate of a non-U.S.-accredited college or school of pharmacy before beginning CVS’s Non-US Accredited Foreign Graduate Training Program.
Pass the FPGEE and TOEFL to be eligible to apply for the role.
Active Pharmacy Intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing U.S. internship hours.
Complete required U.S. internship hours within 18 months; failure to meet the internship or licensure requirements may result in removal from the role and separation of employment.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training and obtain required licensure within applicable guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
Education typically required: high school diploma or GED and a PharmD or equivalent pharmacist degree from a non-U.S.-accredited school of pharmacy.

Nice To Haves

Eligibility to immunize.
Three to five years of prior relevant work experience.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Once state regulations are met, willingness and ability to immunize, an essential pharmacist function.

Responsibilities

Provide courteous, professional customer service in the store and at the drive-through, respond to questions, answer calls, and work with colleagues to resolve customer concerns.
Protect customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws.
Comply with federal and state laws, regulations, CVS policies, and standard operating procedures.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling containers, and labeling prescriptions.
Resolve third-party rejections, complete manual claim forms, and perform prescription pick-up procedures according to policy.
Access, enter, and retrieve information using the pharmacy workstation.
Support inventory management, replenishment, and putting away drug orders as permitted by law, excluding CII orders.
Provide additional health care services when permitted by state regulation and individual certification, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist with dispensing, prescription review, and compliance monitoring; offer counseling and refer customers to the pharmacist when needed.
Communicate and interact with health care professionals to support optimal care and, when applicable, gather relevant customer medical history.
Support the pharmacy manager in motivating, developing, and coordinating pharmacy support staff, including training and development.
Identify business opportunities and solutions to improve pharmacy growth and performance, and help the team achieve goals.
Participate in required store operational meetings and communicate with field management and corporate as needed.
Help maintain a clean, organized, professional pharmacy department and support scheduling based on business needs and workflow.
Complete required training programs, maintain regular and predictable attendance including nights and weekends, and complete additional tasks as directed.
Build a caring and collaborative team culture, recognize colleagues’ successes, adapt to change, and seek ways to improve patient and customer outcomes.