Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Farmington, CT

23d•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduate program provides foreign pharmacy graduates who have passed the FPGEE and TOEFL with the opportunity to complete required US internship hours and apply their pharmacy education in a real-world retail pharmacy setting. Under the direction of a preceptor, interns follow a mixed-modality learning plan, gain practical experience through training and Key Learning Experiences, and develop pharmacy practice, patient care, business, and leadership skills in preparation for a Pharmacist role. Interns must complete the internship within 18 months and are expected to complete required Pharmacist licensure exams and processes within 120 days after completing their internship hours. In the pharmacy, the intern supports safe, smooth operations and timely, accurate prescription fulfillment while providing caring service to patients. The role involves learning and following pharmacy workflows, standard operating procedures, legal requirements, and patient privacy and safety practices. Depending on applicable law and training, interns may also support immunizations and other patient health care services. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as needed. This full-time position offers a comprehensive benefits package, subject to eligibility, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources. The typical pay range is $30.00–$42.00.

Requirements

Be a foreign graduate of a non-US-accredited college or school of pharmacy before beginning CVS’s US Non-Accredited Foreign Graduate Training Program.
Hold FPGEC certification.
Obtain Pharmacist licensure in the state where the position is based within 120 days after completing required US internship hours; failure to complete the internship within 18 months or obtain licensure as prescribed will result in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Pass the FPGEE and TOEFL before becoming eligible to complete required US internship hours.
Complete required training within the designated timeframe.
Have regular and predictable attendance, including nights and weekends.
Be able to concentrate on tasks, shift between tasks to meet patient and business needs, and confirm prescription information and label accuracy.
Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
Use verbal and written communication and active listening effectively with patients and colleagues.
Apply mathematical reasoning to prescription quantities, days’ supply, and bottle counts.
Identify challenging patient or colleague interactions and choose an appropriate course of action.
Meet the stated physical demands, including extended standing or upright mobility, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described in the posting.
Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and, once state regulations are met, work toward providing patient immunizations.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures and pharmacy workflow procedures at each workstation to support safe, accurate prescription fulfillment.
Assist pharmacy operations so prescriptions are filled promptly, safely, and accurately, and patients receive caring service.
Create positive patient experiences at pick-up, drive-thru, and over the phone by showing empathy, offering available services, and resolving or escalating patient problems.
When appropriate and under the direct supervision of a licensed pharmacist, offer counseling, field medical questions, and gather patient medical history information.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek feedback and opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and support an inclusive team dynamic.
Remain flexible for scheduling and business needs and travel to other stores in the market to work shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, where legally allowed and supported by required training and certification.
Where permissible, complete additional licensure and training for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect and document patient information.
Meet regular and predictable attendance expectations, including nights and weekends, and complete required training within designated timeframes.
Perform physical and communication tasks required for pharmacy work, including remaining upright for extended periods, handling and moving items, visually checking information, and communicating instructions accurately.
Complete additional tasks as directed by a Supervisor or Manager.