Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Sylvania, OH

About The Position

The International Pharmacy Intern is a non-US-accredited foreign pharmacy graduate who completes required U.S. internship hours under the direct supervision of a licensed pharmacist. After passing the FPGEE and TOEFL, eligible graduates may apply to the role and complete a mixed-modality learning plan that builds on their pharmacy education. The internship must be completed within 18 months. The role develops skills in patient care, practice management, leadership, and education, and prepares the intern to complete required pharmacist licensure exams and processes within 120 days after completing the internship hours. Failure to meet the internship or licensure requirements may result in removal from the role and separation of employment. The intern helps maintain a safe and effective retail pharmacy environment and delivers patient care while supporting pharmacy operations, customer service, regulatory compliance, quality assurance, inventory, and workflow. Duties exclude final prescription verification. The intern also supports patient care programs, the pharmacy manager and support staff, and the pharmacy’s operational and performance goals. The position requires an active Pharmacy Intern license in the state where the district is located and a pharmacist degree from a non-US-accredited school of pharmacy. Pharmacist licensure in the state where the role is based is required within 120 days of completing U.S. internship hours.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning CVS’s Non-US Accredited Foreign Graduate Training Program.
Pass the FPGEE and TOEFL before applying to the role.
Doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy; high school diploma or GED is also listed as required education.
Active Pharmacy Intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days after completing required U.S. internship hours.
Complete required U.S. internship hours within 18 months.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training and obtain required licensure within applicable guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and negligible force regularly, including overhead lifting.
Prior relevant work experience listed as 0–3 years required; 3–5 years preferred.

Nice To Haves

Eligibility to immunize; once state regulations are met, foreign graduate interns are expected to immunize as an essential pharmacist function.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Three to five years of prior relevant work experience.

Responsibilities

Greet and assist pharmacy and front-store customers in person and at the drive-through; answer telephone calls professionally and help resolve customer concerns.
Perform approved register transactions, remove obstacles to customer service, and create personalized customer interactions.
Protect patient confidentiality under HIPAA and company standards, and comply with federal and state laws, regulations, CVS policies, and standard operating procedures.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring medications, handling containers, and labeling prescriptions; do not perform final prescription verification.
Resolve third-party rejections and complete manual claim forms; perform prescription pickup procedures according to policy.
Access, enter, and retrieve information using the workstation and maintain inventory and replenishment according to policy.
Assist with putting away drug orders, excluding CII drugs, as permitted by law.
Provide additional health services as permitted by state regulation and individual certification and as directed by pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist in dispensing, prescription review, and compliance monitoring; offer counseling and refer customers to the pharmacist when appropriate.
Field medical questions when appropriate, communicate with healthcare professionals, and gather relevant medical history when applicable to support appropriate care.
Support pharmacy leadership and staff through communication with field management and corporate teams, participation in operational meetings, and coordination or implementation of staff training and development.
Help maintain a clean, organized, professional pharmacy department and support scheduling in line with business needs and workflow.
Recognize colleagues and celebrate successes; complete required training programs.
Complete the required U.S. internship hours within 18 months and obtain pharmacist licensure within 120 days after completing those hours.
Meet regular and predictable attendance expectations, including nights and weekends, and complete additional tasks assigned by a supervisor or manager.