Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health • Green Bay, WI

8d

About The Position

The International Pharmacy Intern role is for a graduate of a non-US-accredited school of pharmacy who has passed the FPGEE and TOEFL and is eligible to apply to complete required US internship hours. The intern follows a mixed-modality learning plan and completes the required internship within 18 months, developing skills in patient care, practice management, leadership, and education. After completing the required US internship hours, the colleague is expected to complete and pass required pharmacist licensure exams and processes within 120 days. Failure to complete the internship within 18 months or obtain pharmacist licensure as prescribed results in removal from the role and separation of employment.

Under the direct supervision of a licensed pharmacist, the intern supports a safe, effective retail pharmacy and provides patient care. Duties include customer service; prescription processing, excluding final prescription verification; regulatory compliance; quality assurance; inventory and workflow management; and participation in patient-care programs. The intern supports pharmacy leadership and staff development, contributes to team goals and pharmacy performance, adapts to a changing community health setting, and completes required training. The role includes customer service and pharmacy operations in-store and at the drive-through, as well as additional health services when permitted by state regulation, certification, and pharmacy leadership.

Requirements

• Graduate of a non-US-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
• Successfully pass the FPGEE and TOEFL before applying to the role.
• Hold an active Pharmacy Intern license in the state where the district is located.
• Obtain pharmacist licensure in the state where the position is based within 120 days after completing required US internship hours.
• Complete the required US internship hours within 18 months.
• Strong communication and presentation skills.
• Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
• Regular and predictable attendance, including nights and weekends.
• Complete required training and obtain required licensure, if applicable, within established guidelines.
• Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
• Required education: high school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
• Prior related work experience: 0–3 years required.

Nice To Haves

• Eligibility to immunize.
• Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
• Three to five years of prior related work experience is preferred.
• After state regulations are met, willingness and ability to immunize, described as an essential pharmacist function.

Responsibilities

• Greet and assist pharmacy and front-store customers courteously, answer questions and telephone calls, and work with others to resolve concerns and maximize customer satisfaction.
• Perform approved register transactions, bag merchandise, and seek ways to create personalized customer experiences.
• Protect patient confidentiality under HIPAA and company standards, communicate while safeguarding confidential drug information, and comply with federal and state laws and CVS policies and procedures.
• Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
• Resolve third-party rejections and complete manual claim forms; perform prescription pickup procedures according to CVS policies and procedures.
• Access, enter, and retrieve information using the workstation; support inventory replenishment and put away drug orders, except CII drugs, as permitted by law.
• Provide additional health care services as permitted by state regulation, individual certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
• Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance; offer counseling and refer customers to the pharmacist when needed.
• Handle medical questions when appropriate, interact with healthcare professionals, and, when applicable, solicit medical history to support appropriate advice.
• Communicate with field management and corporate teams as needed and participate in required store operational meetings.
• Help maintain a clean, organized, professional pharmacy department and support scheduling activities according to business needs and workflow.
• Coordinate or implement training and development for Pharmacy Support Staff, recognize colleagues, celebrate success, and complete required training programs.
• Support the Pharmacy Manager in motivating, inspiring, and developing Pharmacy Support Staff, balancing assignments to use strengths and address development needs.
• Identify business opportunities and solutions to improve pharmacy growth and performance, and lead the team toward specified goals.
• Adapt to change, collaborate with others, align colleagues around the company’s purpose, and help foster a caring, energetic, enthusiastic, and proud team culture.
• Maintain regular and predictable attendance, including nights and weekends, and complete additional tasks assigned by a supervisor or manager.
• Complete required US internship hours within 18 months and obtain pharmacist licensure in the state where the position is based within 120 days of completing those hours.

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree