Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Hilliard, OH

About The Position

The International Pharmacy Intern role is for a foreign pharmacy graduate from a non-U.S.-accredited school who has successfully passed the FPGEE and TOEFL and is eligible to complete required U.S. internship hours. Under the direct supervision of a licensed pharmacist, the intern supports a safe and effective retail pharmacy environment and delivers patient care while developing the knowledge and skills needed for pharmacist licensure. The mixed-modality learning plan uses the intern’s pharmacy education and experience to develop skills in patient care, practice management, leadership, and education. Required U.S. internship hours must be completed within 18 months, and required pharmacist licensure exams and processes must be completed within 120 days after the internship hours are completed. The intern contributes to patient safety, professional practice, regulatory compliance, quality assurance, customer service, inventory management, and pharmacy workflow, excluding final prescription verification. Duties include assisting customers, processing prescriptions, maintaining confidentiality and regulatory compliance, supporting pharmacy operations and patient care programs, and helping train and coordinate pharmacy support staff. The position requires an active pharmacy intern license in the state where the district is located and pharmacist licensure in the state of employment within 120 days of completing U.S. internship hours. Failure to meet the internship or licensure timelines results in removal from the role and separation of employment.

Requirements

Foreign graduate from a non-U.S.-accredited college or school of pharmacy before beginning the CVS training program.
Doctorate (PharmD) or equivalent pharmacist degree from a non-U.S.-accredited school of pharmacy.
High school diploma or GED.
Active pharmacy intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing U.S. intern hours.
Successfully complete required U.S. internship hours within 18 months.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Ability to complete required training and obtain required licensure within guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and negligible force regularly, including overhead lifting.
Ability to attend work regularly and predictably, including nights and weekends.

Nice To Haves

Eligibility to immunize; once state regulations are met, interns are expected to immunize as an essential pharmacist function.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Three to five years of prior relevant work experience (preferred).

Responsibilities

Greet and assist pharmacy and front-store customers in person, at the drive-through, and by telephone; address questions and concerns and seek help when needed to maximize customer satisfaction.
Perform approved register transactions and create courteous, personalized customer experiences.
Maintain customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws.
Comply with federal and state laws, regulations, CVS policies, and standard operating procedures.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring medications, labeling prescriptions, and resolving third-party rejections or completing manual claim forms.
Complete prescription pickup procedures and access, enter, and retrieve information using the workstation.
Maintain inventory and replenishment according to company procedures, and put away drug orders as permitted by law, excluding CII orders.
Provide additional health care services as permitted by state regulations, certifications, and pharmacy leadership direction, such as point-of-care testing, swab-and-send testing, and immunization preparation or delivery.
Support the supervising pharmacist with dispensing, prescription review, and compliance monitoring; offer counseling and direct customers to the pharmacist when appropriate.
Communicate with healthcare professionals and, when appropriate, obtain customer medical history to support care and provide appropriate medical advice within the role’s scope.
Support pharmacy leadership and Field Management; attend required store operational meetings.
Help maintain a clean, organized, professional pharmacy department and support scheduling based on business needs and workflow.
Coordinate or implement training and development for Pharmacy Support Staff, recognize colleagues, and celebrate successes.
Complete all required training programs and obtain required licensure within applicable guidelines.
Demonstrate empathy and compassion, support team engagement, adapt to change, collaborate, and help identify and implement solutions that improve pharmacy performance and patient outcomes.
Maintain regular and predictable attendance, including nights and weekends.
Complete additional tasks as directed by a supervisor or manager.