Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Upper Arlington, OH

12d•$30 - $42

About The Position

The International Pharmacy Intern role is for a graduate of a non-US-accredited pharmacy school who has passed the FPGEE and TOEFL and is eligible to complete required US internship hours. Under the direct supervision of a licensed pharmacist, the intern supports a safe, effective retail pharmacy environment and provides patient and customer care while developing the knowledge and skills needed for pharmacist licensure. The mixed-modality learning plan builds on the candidate’s pharmacy education and includes experience in patient care, practice management, leadership, and education. The required internship must be completed within 18 months, and required pharmacist licensure exams and processes must be completed within 120 days after the US internship hours are completed. The intern contributes to patient safety, professional pharmacy practice, regulatory compliance, quality assurance, customer service, inventory management, and workflow management, excluding final prescription verification. Duties include greeting and assisting customers, processing prescriptions, maintaining confidentiality and compliance, supporting inventory and pharmacy operations, and assisting with patient-care services as permitted by state regulation and individual certification. The role also supports pharmacy leadership and the development of pharmacy support staff. This is a full-time position eligible for a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. The typical pay range is $30.00–$42.00.

Requirements

Graduate of a non-US-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
Active pharmacy intern license in the state where the district is located.
Successful completion of the FPGEE and TOEFL to be eligible to apply for the role.
Complete required US internship hours within 18 months.
Obtain pharmacist licensure in the state where the position is based within 120 days after completion of US internship hours.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete additional tasks as directed by a supervisor or manager.
Ability to complete required training and obtain required licensure within guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
Required related work experience: 0 to 3 years.

Nice To Haves

Eligibility to immunize.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Once state regulations are met, willingness and ability to immunize, described as an essential pharmacist function.
Preferred related work experience: 3 to 5 years.

Responsibilities

Deliver patient and customer care under the direct supervision of a licensed pharmacist.
Greet customers in the store and at the drive-through, answer questions and telephone calls, and help resolve concerns to support customer satisfaction.
Perform approved register transactions and bag merchandise after sales.
Protect customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws.
Comply with federal and state laws, regulations, CVS policies, and standard operating procedures.
Follow CVS pharmacy workflow standards and process prescriptions, including translating SIG codes, selecting products, counting and measuring medications, handling vials and bottles, and labeling prescriptions.
Resolve third-party rejections and complete manual claim forms.
Perform prescription pickup procedures in accordance with company policy.
Access, enter, and retrieve information using the workstation.
Maintain inventory and replenishment in accordance with pharmacy procedures and reports, and assist with putting away drug orders except CII drugs as permitted by law.
Provide additional healthcare services as allowed by state regulations, certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance.
Offer counseling and refer customers to the pharmacist when necessary; handle medical questions when appropriate and communicate with healthcare professionals to support care.
When applicable, solicit customer medical history to provide appropriate medical advice, and practice and develop pharmacist duties as allowed by law.
Support the pharmacy manager in motivating, developing, and assigning work to pharmacy support staff.
Identify business opportunities and solutions, help implement them, and lead the team toward specified goals.
Adapt plans to changing conditions and collaborate to improve outcomes and customer experiences.
Communicate with field management and corporate as needed, and participate in required store operational meetings.
Help maintain a clean, organized, professional pharmacy department and support scheduling activities according to business needs and workflow.
Coordinate or implement training and development for pharmacy support staff, recognize colleagues, and celebrate successes.
Complete all required training programs and obtain required licensure within established guidelines.