Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Santa Paula, CA

22d•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduate program gives graduates of non-US-accredited pharmacy schools the opportunity to complete required US internship hours and apply their pharmacy education in a retail pharmacy setting. After passing the FPGEE and TOEFL, interns follow a mixed-modality learning plan under the direction of a preceptor, participate in hands-on pharmacy practice and patient-care experiences, and develop clinical, technical, business, and leadership skills in preparation for a Pharmacist role. The internship must be completed within 18 months. Interns are expected to complete and pass required pharmacist licensure examinations and processes within 120 days after completing their US internship hours; failure to meet these requirements results in separation of employment. Interns support pharmacy operations and the pharmacy team while learning to follow standard operating procedures, workflow practices, and applicable laws and professional standards. They help ensure prescriptions are filled promptly, safely, and accurately; provide caring service to patients; and contribute to a safe, inclusive, and engaging team environment. Where permitted by law and supported by required training, they may also support immunizations and other patient health care services. This is a full-time position with a stated pay range of $28.10–$28.10. Eligible colleagues may receive a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Graduate from a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
Hold FPGEC certification.
Obtain pharmacist licensure in the state where the position is based within 120 days after completing required US internship hours.
Complete required US internship hours within 18 months.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Pass the FPGEE and TOEFL before becoming eligible to complete required US internship hours.
Attend work regularly and predictably, including nights and weekends.
Complete required training within the designated timeframe.
Demonstrate the ability to concentrate, shift between tasks, and confirm prescription information and label accuracy.
Demonstrate customer-service and team-orientation skills, including friendly assistance and appropriate responses to patient reactions.
Use verbal and written communication effectively and practice active listening with patients and colleagues.
Use mathematical reasoning for prescription-related calculations, such as tablet quantities and days’ supply.
Identify challenging patient or colleague interactions and choose an appropriate course of action.
Meet the stated physical demands, including extended standing or upright mobility; lifting, reaching, stooping, repetitive finger work, close visual acuity, and occasional lifting or exertion of up to 20 pounds.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and, once state requirements are met, work toward providing patient immunizations.
Ability to work in the home store and across the market at other locations to meet business needs.
Proficiency in Microsoft Outlook, Excel, Word, PowerPoint, and other Microsoft Suite tools.

Responsibilities

Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Under the direct supervision of a licensed pharmacist and when appropriate, offer counseling, field medical questions, and gather patient medical-history information.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek feedback and opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and maintain a growth mindset.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
Where permissible and after completing required training and licensure requirements, support immunizations by preparing and administering vaccines as a Technician Immunizer, educating patients about vaccines, referring vaccination questions to the Pharmacist-on-duty, monitoring and responding to adverse reactions, reporting adverse events, and collecting, tracking, and documenting patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform physical tasks including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precise machine adjustments, stooping, visually inspecting and transcribing information, and lifting or exerting force as described in the posting.
Complete additional tasks as directed by a Supervisor or Manager.