Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Porterville, CA

22d

About The Position

The International Pharmacy Intern is a Non-US Accredited Foreign Graduate completing required U.S. pharmacy internship hours under the direct supervision of a licensed pharmacist. After passing the FPGEE and TOEFL, eligible graduates may apply for the role and participate in a mixed-modality learning plan designed to build on their pharmacy education. Interns must complete the internship within 18 months and are expected to complete the required pharmacist licensure exams and processes within 120 days after finishing their U.S. internship hours. The role supports a safe and effective retail pharmacy environment and provides patient care, customer service, pharmacy operations, regulatory compliance, quality assurance, inventory and workflow management, and support for patient-care programs. Duties include processing prescriptions, assisting customers, maintaining confidentiality, addressing claim rejections, supporting inventory and pharmacy workflow, and assisting with additional health care services as permitted by state regulations and individual certification. Counseling and related pharmacist duties are performed under the direct supervision of a licensed pharmacist. The intern also supports pharmacy leadership by helping coordinate and develop Pharmacy Support Staff, participating in operational meetings and training, maintaining a clean and organized department, and contributing to team and business goals. The role requires an active Pharmacy Intern license in the state where the district is located and pharmacist licensure in the position’s state within 120 days of completing U.S. internship hours. Failure to complete the required internship hours within 18 months or obtain licensure as prescribed results in removal from the role and separation of employment.

Requirements

Be a foreign graduate from a non-U.S.-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Pass the FPGEE and TOEFL to be eligible to apply for the role.
Have an active Pharmacy Intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing required U.S. internship hours.
Complete required U.S. internship hours within 18 months.
Have a High School Diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-U.S.-accredited school of pharmacy.
Demonstrate strong communication and presentation skills.
Have skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Maintain regular and predictable attendance, including nights and weekends.
Complete required training and obtain required licensure, if applicable, within guidelines.
Lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
Prior related work experience: 0 to 3 years required.

Nice To Haves

Eligibility to immunize.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Prior related work experience of 3 to 5 years.
Once state regulations are met, willingness and ability to immunize, an essential pharmacist function.

Responsibilities

Provide courteous, professional customer service in the store and at the drive-through, answer questions and telephone calls, and seek solutions that maximize customer satisfaction.
Protect customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws and regulations.
Comply with federal and state laws, CVS policies, standard operating procedures, and state and federal licensure requirements.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
Resolve third-party rejections and complete manual claim forms.
Perform prescription pick-up procedures in accordance with CVS policies and procedures.
Access, input, and retrieve information using the workstation.
Support inventory management, replenishment, and putting away drug orders as permitted by law, excluding CII orders where specified.
Deliver additional health care services as allowed by state regulations, individual certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance.
Offer counseling and direct customers to a pharmacist when appropriate; handle medical questions when appropriate and communicate with health care professionals to support patient care.
When applicable, solicit relevant customer medical history to support appropriate medical advice.
Support the pharmacy manager in motivating, inspiring, and developing Pharmacy Support Staff, including balancing assignments and addressing development needs.
Communicate with Field Management and Corporate as needed and participate in required store operational meetings.
Help maintain a clean, organized, professional pharmacy department and support scheduling activities based on business and workflow needs.
Coordinate or implement Pharmacy Support Staff training and development, recognize colleagues, and celebrate success.
Complete all required training programs and other tasks assigned by a supervisor or manager.
Adopt and support patient-care programs and contribute to pharmacy goals, improved performance, and a caring team culture.