Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Santa Rosa, CA

2d•$33 - $42•Onsite

About The Position

The International Pharmacy Intern role is for a foreign pharmacy graduate from a non-US-accredited school who has passed the FPGEE and TOEFL and is eligible to apply to complete required US internship hours. The intern follows a mixed-modality learning plan and must complete the internship within 18 months. The role develops knowledge and skills in patient care, practice management, leadership, and education, and prepares the intern to complete required pharmacist licensure exams and processes within 120 days of completing US internship hours. Under the direct supervision of a licensed pharmacist, the intern supports a safe and effective retail pharmacy environment and delivers patient and customer care. Duties span patient safety, professional practice, regulatory compliance, quality assurance, customer service, inventory management, and workflow management, excluding final prescription verification. The intern also supports patient care programs, pharmacy operations, team development, and business performance while complying with applicable laws and company procedures.

Requirements

High school diploma or GED.
Doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
Active pharmacy intern license in the state where the district is located.
Foreign graduate from a non-US-accredited college or school of pharmacy before beginning the CVS training program.
Pass the FPGEE and TOEFL to be eligible to apply for the role.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US intern hours.
Complete required US internship hours within 18 months; failure to meet the internship or licensure requirements results in removal from the role and separation of employment.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete additional tasks as directed by a supervisor or manager and complete required training and licensure within guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
Required related work experience: 0 to 3 years.

Nice To Haves

Eligibility to immunize.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Once state regulations are met, willingness and ability to immunize, described as an essential pharmacist function.
Preferred related work experience: 3 to 5 years.

Responsibilities

Greet and assist pharmacy and front-store customers in person and at the drive-through, answer telephone calls professionally, and seek solutions that improve customer satisfaction.
Perform approved register transactions and create personalized customer interactions.
Maintain patient confidentiality in accordance with HIPAA and company standards, and comply with federal and state laws, regulations, company policies, and standard operating procedures.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
Resolve third-party rejections and complete manual claim forms.
Perform prescription pick-up procedures in accordance with company policy.
Access, enter, and retrieve information using the workstation.
Maintain inventory and replenishment, and assist with putting away drug orders except CII drugs, as permitted by law.
Provide additional health care services as permitted by state regulations, individual certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist with dispensing, prescription review, and compliance monitoring.
Offer counseling and refer customers to the pharmacist when necessary; handle appropriate medical questions and communicate with healthcare professionals to support optimal care.
When applicable, solicit customer medical-history information to support appropriate advice, and practice and develop pharmacist duties as allowed by law.
Support the pharmacy manager in motivating, inspiring, and developing pharmacy support staff, including balancing assignments and addressing development needs.
Identify business opportunities and solutions, and help implement them to meet pharmacy goals and improve performance.
Adapt to change, collaborate with others, align colleagues around the organization’s purpose, and foster a caring, energetic, and enthusiastic team culture.
Communicate with field management and corporate teams as needed and participate in required store operational meetings.
Help maintain a clean, organized, and professional pharmacy department and support scheduling according to business needs and workflow.
Coordinate or implement training and development for pharmacy support staff, recognize colleagues’ contributions, and complete required training programs.