Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Columbus, OH

9d•$30 - $42

About The Position

The International Pharmacy Intern role is for a graduate of a non-US-accredited pharmacy school who has passed the FPGEE and TOEFL and is eligible to complete required US pharmacy internship hours. The intern follows a mixed-modality learning plan and must complete the internship within 18 months. The role develops knowledge and skills in patient care, practice management, leadership, and education, and prepares the intern to complete required pharmacist licensure examinations and processes within 120 days after completing the internship hours. Under the direct supervision of a licensed pharmacist, the intern supports a safe, effective retail pharmacy environment and provides patient and customer care. Responsibilities span patient safety, professional practice, regulatory compliance, quality assurance, customer service, inventory management, workflow, prescription processing, and pharmacy operations. The role excludes final prescription verification. The intern also supports patient care programs, pharmacy staff development, and business and service improvement.

Requirements

Graduate of a non-US-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Pass the FPGEE and TOEFL to be eligible to apply for the role.
Doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
High school diploma or GED.
Active Pharmacy Intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days after completing US internship hours; complete required US internship hours within 18 months.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Ability to complete required training and obtain required licensure within guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.

Nice To Haves

Eligibility to immunize.
Three to five years of prior relevant work experience.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Once state regulations are met, willingness and ability to immunize, identified as an essential pharmacist function.

Responsibilities

Provide courteous customer service in the store and at the drive-through, answer questions and telephone calls, process approved register transactions, and seek solutions that improve customer satisfaction.
Protect customer and patient confidentiality, comply with HIPAA, applicable laws and regulations, and CVS policies and procedures, and meet state and federal licensure requirements within the prescribed timeframe.
Follow pharmacy workflow and process prescriptions, including translating SIG codes, selecting products, counting and measuring medications, handling containers, and labeling prescriptions.
Resolve third-party rejections, complete manual claim forms, perform prescription pick-up procedures, and access, enter, and retrieve information using the workstation.
Maintain inventory and replenishment according to company procedures, and assist with putting away drug orders, except CII drugs, as permitted by law.
Provide additional healthcare services as allowed by state regulation, certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance; offer counseling and refer customers to the pharmacist when needed.
Interact with healthcare professionals and, when applicable, obtain customer medical history to support appropriate advice and care.
Practice and develop pharmacist duties as permitted by law, under the direct supervision of a licensed pharmacist.
Support the pharmacy manager in motivating, developing, and training pharmacy support staff; coordinate or implement staff training and development.
Identify business opportunities and solutions, support pharmacy goals, adapt to changing needs, and help improve pharmacy performance and patient outcomes.
Communicate with field management and corporate as needed, participate in required store meetings, and support scheduling according to business needs and workflow.
Maintain a clean, organized, and professional pharmacy department; recognize colleagues and celebrate success; and complete required training programs.
Maintain regular and predictable attendance, including nights and weekends, and complete additional tasks as directed by a supervisor or manager.