Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Jackson, OH

9d•Onsite

About The Position

The International Pharmacy Intern is a Non-US Accredited Foreign Graduate who has successfully passed the FPGEE and TOEFL and is eligible to complete required U.S. pharmacy internship hours at CVS Health. Under the direct supervision of a licensed pharmacist, the intern supports a safe and effective retail pharmacy environment and delivers patient care while developing knowledge and skills in patient care, practice management, leadership, and education. The learning plan combines curated learning experiences with practical use of pharmacy knowledge and skills. The required internship must be completed within 18 months, and the intern is expected to complete required pharmacist licensure exams and processes within 120 days after completing the U.S. internship hours. The role supports prescription processing and pharmacy workflow, customer service, regulatory compliance, inventory management, quality assurance, and patient-care programs. The intern may perform duties such as prescription preparation, claims resolution, customer assistance, and certain additional health care services as permitted by state regulations, individual certification, and pharmacy leadership. Counseling and other pharmacist duties are performed under the direct supervision of a licensed pharmacist. Final prescription verification is excluded from the role. The position also supports the Pharmacy Manager and Pharmacy Support Staff through training, workflow and scheduling support, team engagement, and implementation of solutions to improve pharmacy performance. The role requires regular and predictable attendance, including nights and weekends, completion of required training and licensure within applicable guidelines, and the ability to lift and move objects using the stated levels of exertion.

Requirements

Foreign graduate of a non-U.S.-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Successfully pass the FPGEE and TOEFL to be eligible to apply for the role.
High school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-U.S.-accredited school of pharmacy.
Active Pharmacy Intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing required U.S. internship hours.
Complete required U.S. internship hours within 18 months; failure to complete the hours or obtain pharmacist licensure as prescribed may result in removal from the role and separation of employment.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Have regular and predictable attendance, including nights and weekends.
Complete additional tasks as directed by a supervisor or manager.
Complete required training and obtain required licensure, if applicable, within guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly to move objects, including overhead lifting.

Nice To Haves

Eligibility to immunize.
Three to five years of prior relevant work experience (preferred; required experience is listed as zero to three years).
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Once state regulations are met, willingness and ability to immunize, identified as an essential pharmacist function.

Responsibilities

Provide courteous, professional customer service in the store and at the drive-through, answer questions, respond to telephone calls, and seek solutions that improve customer satisfaction.
Protect customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws and regulations.
Follow federal and state requirements and CVS policies and standard operating procedures, and meet state and federal licensure requirements within the applicable timeframe.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, preparing containers, and labeling prescriptions.
Resolve third-party rejections and complete manual claim forms as needed.
Perform prescription pick-up procedures in accordance with CVS policies and procedures.
Access, enter, and retrieve information using pharmacy workstations.
Maintain inventory and in-stock levels, follow inventory procedures, use appropriate reports, and assist with putting away drug orders except CII orders where permitted by law.
Deliver additional health care services as permitted by state regulation and individual certification and as directed by pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance.
Offer counseling and refer customers to the pharmacist when needed; address medical questions when appropriate and communicate with health care professionals to support optimal care.
When applicable, solicit relevant medical history to support appropriate medical advice under pharmacist supervision.
Support the Pharmacy Manager in motivating, developing, and coordinating the Pharmacy Support Staff, including training and development.
Support pharmacy scheduling activities according to business needs and the workflow model.
Communicate with field management and corporate teams as needed and participate in required store operational meetings.
Help maintain a clean, organized, and professional pharmacy department according to CVS standards.
Recognize colleagues and celebrate success, complete required training, and contribute to a collaborative team culture.
Identify business opportunities and solutions to improve pharmacy growth and performance, and help the team achieve specified goals.
Adapt to change, collaborate with others, and support patient-care programs and healthy outcomes.