Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Highland Park, IL

9d•Onsite

About The Position

The International Pharmacy Intern role is for a foreign graduate of a non-US-accredited school of pharmacy who has passed the FPGEE and TOEFL and is eligible to apply to complete required US internship hours. Under the direct supervision of a licensed pharmacist, the intern works in a retail pharmacy to help provide safe, effective care and develop the knowledge, skills, and abilities needed for pharmacist licensure. The program uses a mixed-modality learning plan and must be completed within 18 months. The intern is expected to complete required pharmacist licensure exams and processes within 120 days after completing US internship hours. The role supports patient safety, pharmacy practice, regulatory compliance, quality assurance, customer service, inventory management, and workflow management, excluding final prescription verification. Interns also support patient-care programs, pharmacy operations, staff development, and delivery of additional health services allowed by state regulations and individual certification. Failure to complete internship hours within 18 months or obtain pharmacist licensure as prescribed results in removal from the role and separation of employment.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS training program.
Active pharmacy intern license in the state where the district is located.
Pass the FPGEE and TOEFL before becoming eligible to apply for the role.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US internship hours.
Complete required US internship hours within 18 months.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Ability to complete required training and obtain required licensure within applicable guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and negligible force regularly, including overhead lifting.

Nice To Haves

Eligibility to immunize.
Three to five years of related work experience.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Once state regulations are met, willingness and ability to immunize, an essential pharmacist function.

Responsibilities

Provide courteous, professional customer service in the store and at the drive-through, respond to questions and concerns, answer telephone calls, and seek help or solutions to maximize customer satisfaction.
Perform approved register transactions, bag merchandise, remove obstacles to improve the customer experience, and create personalized interactions.
Maintain patient confidentiality in accordance with HIPAA and company standards, comply with federal and state laws and regulations, and follow CVS policies and standard operating procedures.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
Resolve third-party rejections, complete manual claim forms, and perform prescription pick-up procedures according to company policy.
Access, enter, and retrieve information using the workstation; maintain inventory and replenishment; and put away drug orders, except CII drugs, as permitted by law.
Deliver additional health services as allowed by state regulation and certification and as directed by pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance; offer counseling and refer customers to the pharmacist when appropriate.
Communicate with healthcare professionals and, when applicable, obtain relevant customer medical-history information to support care.
Support pharmacy leadership and staff, participate in operational meetings, maintain a clean and organized department, assist with scheduling, coordinate staff training and development, recognize colleagues, and complete required training.
Attend regularly and predictably, including nights and weekends, and complete additional tasks as directed by a supervisor or manager.