Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Cary, NC

9d•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduates support retail pharmacy teams while completing required US internship hours and developing the knowledge and skills needed for a Pharmacist role. After passing the FPGEE and TOEFL, the graduate completes a mixed-modality learning plan under the direction of a preceptor, including hands-on experience, training, Key Learning Experiences, and time with district leaders. The program develops pharmacy practice, patient care, business acumen, and leadership skills. Required internship hours must be completed within 18 months, and required pharmacist licensure exams and processes must be completed within 120 days after internship hours are completed. In the pharmacy, the intern assists with smooth operations and prompt, safe, accurate prescription fulfillment, and helps deliver caring service. The role involves following standard operating procedures and pharmacy workflow, communicating effectively, supporting patients and colleagues, and contributing to a safe and inclusive environment. Where allowed by law and supported by required training, the intern may also provide or support additional services such as immunizations, point-of-care testing, and offsite clinics. In states where permitted, the intern may pursue Technician Immunizer status and support vaccine preparation and administration. This full-time position is eligible for a comprehensive benefits package, based on eligibility.

Requirements

Graduate of a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
FPGEC certification.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US intern hours; failure to complete required internship hours within 18 months or obtain licensure as prescribed results in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Complete required training within the designated timeframe.
Demonstrate attention and focus, including sustained concentration, ability to pivot between tasks, and ability to confirm prescription information and label accuracy.
Demonstrate customer service and team orientation, including proactively helping people and responding appropriately to patients’ reactions.
Use verbal and written communication effectively and practice active listening with patients and colleagues.
Use mathematical reasoning for prescription tasks, such as calculating tablet quantities, days’ supply, and bottle quantities.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the role’s physical demands, including mobility and extended periods upright; lifting, scanning, bagging, reaching, repetitive finger movements, precision control, stooping, and close visual acuity. Occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.
Accurately convey and receive detailed spoken information.

Nice To Haves

One or more years of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified; once state regulations are met, graduates should strive to provide patient immunizations.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
Provide empathetic, caring patient service in person and over the phone; offer immunizations and other services where permitted; and resolve or escalate patient problems.
Offer to counsel, answer medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge to better assist patients.
Remain flexible for scheduling and business needs, including traveling to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
Where permissible and after meeting state requirements, obtain Technician Immunizer status and support vaccine preparation and administration.
Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions, and report adverse reaction events as required.
Review and collect patient information and track and document it for each applicable patient.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
Perform the physical tasks of the role, including standing and moving for extended periods, handling and lifting items, reaching, bending, and visually inspecting information and objects.