Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Temple, TX

22d•$30 - $42

About The Position

As a Non-US Accredited Foreign Graduate, the International Pharmacy Intern completes required U.S. pharmacy internship hours under the direct supervision of a licensed pharmacist. Applicants must successfully pass the FPGEE and TOEFL before becoming eligible to apply. The role includes a mixed-modality learning plan and curated learning experience designed to build on the graduate’s pharmacy education and develop knowledge, skills, and abilities in patient care, practice management, leadership, and education. The internship must be completed within 18 months, and the intern is expected to complete required pharmacist licensure exams and processes within 120 days after completing the U.S. internship hours. Failure to meet these timelines results in removal from the role and separation of employment. The intern contributes to a safe and effective retail pharmacy environment while developing the capabilities needed for pharmacist licensure. Work includes customer service, pharmacy operations, regulatory compliance, inventory and workflow management, quality assurance, and patient-care activities permitted by state regulation and individual certification. Prescription processing excludes final prescription verification. Counseling and other pharmacist duties are performed under the direct supervision of a licensed pharmacist. The role also supports pharmacy leadership and staff development, helps implement solutions to business and patient-care opportunities, participates in store operations and training, and promotes a caring, collaborative team culture. The position requires an active pharmacy intern license in the state where the district is located and pharmacist licensure in the state of employment within the stated timeframe.

Requirements

Foreign graduate from a non-U.S.-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Successfully pass the FPGEE and TOEFL to be eligible to apply.
High school diploma or GED, and a PharmD or equivalent pharmacist degree from a non-U.S.-accredited school of pharmacy.
Active pharmacy intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days after completing required U.S. internship hours.
Complete required U.S. intern hours within 18 months; failure to complete the hours or obtain licensure as prescribed results in removal from the role and separation of employment.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Ability to maintain regular and predictable attendance, including nights and weekends.
Ability to complete assigned additional tasks and required training, and obtain required licensure within applicable guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including moving objects overhead.

Nice To Haves

Eligibility to immunize; once state regulations are met, foreign graduate interns are expected to immunize as an essential pharmacist function.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Three to five years of related work experience is preferred.

Responsibilities

Provide courteous, professional service to pharmacy and front-store customers in person and at the drive-through; answer questions and telephone calls, seek help when needed, and work to resolve customer concerns.
Protect patient and customer confidentiality in accordance with HIPAA, company standards, and applicable laws and regulations.
Comply with federal and state laws, rules, and regulations, as well as CVS policies and standard operating procedures.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions; do not perform final prescription verification.
Resolve third-party rejections and complete manual claim forms as needed.
Perform prescription pickup procedures in accordance with CVS policies and procedures.
Access, enter, and retrieve information using the pharmacy workstation.
Maintain inventory and replenishment by following inventory management procedures and using appropriate reports; assist with putting away drug orders, except CII drugs, as permitted by law.
Provide additional health care services allowed by state regulation and individual certification, as directed by pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery when applicable.
Support the supervising pharmacist with dispensing, prescription review, and compliance monitoring.
Offer counseling and refer customers to the pharmacist when appropriate; handle medical questions when appropriate and communicate with health care professionals to support patient care.
When applicable, obtain relevant customer medical-history information to support appropriate medical advice.
Support the pharmacy manager in motivating, developing, and assigning work to pharmacy support staff, including coordinating or implementing their training and development.
Identify business opportunities and solutions to improve pharmacy growth and performance, and help the team achieve specified goals.
Support scheduling activities based on business needs and the workflow model.
Participate in required store operational meetings and communicate with field management and corporate as needed.
Help maintain a clean, organized, professional pharmacy department in accordance with CVS standards.
Complete all required training programs and other tasks assigned by a supervisor or manager.
Recognize colleagues and celebrate successes while fostering a caring, energetic, enthusiastic, and proud team culture.
Adapt to change, collaborate with others, and contribute to improved patient and business outcomes.
Maintain regular and predictable attendance, including nights and weekends.
Complete required U.S. internship hours within 18 months and obtain pharmacist licensure within 120 days of completing those hours.