Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Fair Lawn, NJ

23d

About The Position

As a Non-US Accredited Foreign Graduate, the International Pharmacy Intern completes required US internship hours under the direct supervision of a licensed pharmacist while contributing to a safe, effective retail pharmacy and delivering patient care. The role includes a mixed-modality learning plan designed to build on prior pharmacy education and develop knowledge and skills in patient care, practice management, leadership, and education. Interns must complete the internship within 18 months and are expected to complete and pass required pharmacist licensure exams and processes within 120 days of completing the internship hours. Failure to meet these requirements results in removal from the role and separation of employment. The intern supports pharmacy operations and customer service, including prescription processing, inventory management, workflow, regulatory compliance, and quality assurance. Under pharmacist supervision, duties may include counseling customers as appropriate, supporting dispensing and prescription review, and providing additional health services permitted by state regulation and individual certification. The role also supports the Pharmacy Manager and Pharmacy Support Staff through training, development, scheduling, and team engagement.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS training program.
Active Pharmacy Intern license in the state where the district is located.
Complete the required US internship hours within 18 months.
Obtain pharmacist licensure in the state where the position is based within 120 days after completing US internship hours.
Strong communication and presentation skills.
Demonstrated skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training and obtain required licensure within applicable guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and negligible force regularly, including overhead lifting.
Required education: High school diploma or GED and a Doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.

Nice To Haves

Eligibility to immunize; immunization is expected once state regulations are met.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Preferred related work experience: 3 to 5 years.

Responsibilities

Greet and assist pharmacy and front-store customers in person, at the drive-through, and by telephone; respond to questions and work with colleagues to resolve concerns.
Create personalized customer experiences and perform approved register transactions, including handling cash, checks, and charge payments.
Protect customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws and regulations.
Follow CVS policies, standard operating procedures, and federal and state requirements, including meeting applicable licensure requirements.
Process prescriptions, including interpreting SIG codes, selecting products, counting and measuring drugs, labeling prescriptions, and handling vials and bottles.
Resolve third-party rejections, complete manual claim forms, and perform prescription pick-up procedures according to policy.
Access, enter, and retrieve information using the workstation; maintain inventory and replenishment according to pharmacy procedures and appropriate reports.
Put away drug orders, excluding CII drugs, as permitted by law.
Provide additional health services as allowed by state regulation, certification, and pharmacy leadership, such as point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist with dispensing, prescription review, compliance monitoring, and counseling under direct supervision; refer customers to the pharmacist when necessary.
Communicate with healthcare professionals and, when appropriate, obtain medical-history information to support customer care.
Communicate with Field Management and Corporate as needed and participate in required store operational meetings.
Help maintain a clean, organized, professional pharmacy department and support scheduling according to business needs and workflow.
Coordinate or implement training and development for Pharmacy Support Staff; recognize colleagues and celebrate success.
Complete all required training programs and other duties assigned by a supervisor or manager.
Support the Pharmacy Manager in motivating, inspiring, and developing Pharmacy Support Staff and in balancing assignments to use colleagues’ strengths and address development needs.
Identify business opportunities and solutions, help implement them, and work with the team toward specified goals.
Adapt to changing needs, collaborate with others, and promote a caring, energetic, and engaged team culture.