Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Lewisburg, WV

23d•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduate program gives foreign graduates of non-US-accredited pharmacy schools who have passed the FPGEE and TOEFL the opportunity to complete required US internship hours and apply their pharmacy education in practice. Under the direction of a preceptor, interns follow a mixed-modality learning plan, gain experience in pharmacy practice and patient care, build business acumen, and develop leadership skills in preparation for a Pharmacist role. Interns must complete their internship within 18 months and are expected to complete and pass required pharmacist licensure exams and processes within 120 days after completing their US internship hours. Interns assist pharmacy teams with safe, accurate, and timely prescription fulfillment and caring patient service. They learn and follow standard operating procedures and pharmacy workflow practices, while developing communication, clinical, technical, and leadership skills. Where permitted by law and supported by required training and certification, interns may also provide additional patient health care services, including immunizations and point-of-care testing, or staff offsite clinics. The position requires flexibility to work nights and weekends and to travel to other stores in the market when business needs require.

Requirements

Graduate from a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
FPGEC certification.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US intern hours; failure to complete required internship hours within 18 months or obtain licensure as prescribed will result in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to complete required training within the designated timeframe.
Ability to concentrate over time and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy to ensure patient safety.
Customer service and teamwork skills, including identifying ways to help people, responding in a friendly manner, and understanding and responding appropriately to patients’ reactions.
Verbal and written communication skills, including active listening and accurately conveying or receiving detailed information.
Mathematical reasoning sufficient to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
Problem-resolution skills to identify challenging interactions and select an appropriate course of action.
Ability to meet the stated physical demands, including occasional lifting or exerting up to 20 pounds and frequent lifting or exerting up to 10 pounds.
Regular and predictable attendance, including nights and weekends.

Nice To Haves

At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to become immunization certified and willingness to work toward providing patient immunizations once state regulations are met.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
Provide empathetic, caring patient service in person and over the phone; offer immunizations and other services where applicable, and resolve or escalate patient concerns.
Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics where legally permitted and supported by required training and certification.
Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the pharmacist on duty, monitor and respond to adverse reactions, report adverse events as required, and collect, track, and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and visually inspecting small details.