Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health • Apple Valley, MN

23d • Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduate role provides foreign pharmacy graduates who have passed the FPGEE and TOEFL with the opportunity to complete required US internship hours and apply their pharmacy education in real-world practice in preparation for a Pharmacist role. Under the direction of a preceptor, interns complete a mixed-modality learning plan, hands-on training, Key Learning Experiences, and time with district leaders to develop pharmacy practice, patient care, business, and leadership skills. The required internship must be completed within 18 months, and required Pharmacist licensure exams and processes must be completed within 120 days after the internship hours are completed.

The role supports pharmacy operations and patient care in CVS retail locations. Interns learn to follow Standard Operating Procedures and pharmacy workflow, help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients. They work with the pharmacy team, communicate effectively, respond empathetically to patients, and contribute to a safe and inclusive workplace. Depending on applicable laws and training, duties may also include supporting immunizations and other health care services.

Requirements

• Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
• FPGEC certification.
• Obtain Pharmacist licensure in the state where the position is based within 120 days after completing US internship hours; failure to complete internship hours within 18 months or obtain licensure as prescribed results in separation of employment.
• Possess or be in the process of obtaining valid intern and/or technician licensure as required.
• Complete required training within the designated timeframe.
• Ability to concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to support patient safety.
• Customer-service and team orientation, including a friendly approach and the ability to notice and respond appropriately to patients’ reactions.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening and asking appropriate questions.
• Mathematical reasoning skills for prescription calculations, such as tablet quantities, days’ supply, and bottle quantities.
• Problem-resolution skills to identify challenging interactions and choose an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; make precise adjustments to machines; stoop and bend to move items; and perform tasks requiring close visual acuity.
• Ability to occasionally lift or exert up to 20 lbs., frequently lift or exert up to 10 lbs., and consistently move objects using negligible force.
• Ability to accurately express and exchange ideas and receive detailed information through oral communication.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Support positive patient experiences with empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Where permitted, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed