Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Westerville, OH

23d

About The Position

The International Pharmacy Intern is a non-US-accredited foreign pharmacy graduate who completes required US internship hours under the direct supervision of a licensed Pharmacist. The role provides a mixed-modality learning plan and curated learning experience to build on the colleague’s pharmacy education and develop knowledge and skills in patient care, practice management, leadership, and education. Interns must complete their internship within 18 months and are expected to complete and pass required Pharmacist licensure exams and processes within 120 days after completing the required US internship hours. The intern helps maintain a safe and effective retail pharmacy environment and delivers customer and patient care while following applicable laws, regulations, and CVS policies. Duties include customer service, prescription processing and pharmacy workflow, inventory management, support for patient care services, and assisting the supervising pharmacist. The role also supports pharmacy leadership, staff development, training, scheduling, and a clean, organized pharmacy department. The position requires regular and predictable attendance, including nights and weekends, and may require lifting and exerting force to move objects.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Active Pharmacy Intern license in the state where the district is located.
Pharmacist licensure in the state where the position is based within 120 days after completing required US internship hours.
Successfully complete required US internship hours within 18 months.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Ability to maintain regular and predictable attendance, including nights and weekends.
Ability to complete required training and obtain required licensure within applicable guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and negligible force regularly, including overhead lifting.
High school diploma or GED and a Doctorate (PharmD) or equivalent Pharmacist degree from a non-US-accredited school of pharmacy.

Nice To Haves

Eligibility to immunize.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Once state regulations are met, willingness and ability to immunize, identified as an essential pharmacist function.
Three to five years of prior relevant work experience (preferred; 0 to 3 years is listed as required).

Responsibilities

Provide courteous, professional customer service in-store and at the drive-through, respond to questions and concerns, answer telephone calls, and seek solutions that improve customer satisfaction.
Perform approved register transactions and create personalized, helpful customer interactions.
Protect customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws.
Comply with federal and state laws, regulations, CVS policies, and standard operating procedures.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling containers, and labeling prescriptions.
Resolve third-party rejections and complete manual claim forms; perform prescription pick-up procedures according to policy.
Access, input, and retrieve information using pharmacy workstations.
Maintain inventory and replenishment according to applicable procedures and reports, and assist with putting away drug orders except CII drugs, as permitted by law.
Deliver additional health care services when allowed by state regulation, certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist with dispensing, prescription review, and compliance monitoring; offer counseling and direct customers to the pharmacist when necessary.
Field medical questions when appropriate, interact with healthcare professionals, and, when applicable, obtain customer medical-history information to support appropriate advice.
Support pharmacy management in motivating, developing, and assigning work to Pharmacy Support Staff in a way that uses strengths and addresses development needs.
Identify business opportunities and solutions to improve pharmacy growth and performance, and help the team meet specified goals.
Adapt to change, collaborate with others, and align colleagues around the organization’s purpose and patient outcomes.
Communicate with Field Management and Corporate as needed, and participate in required store operational meetings.
Help maintain a clean, organized, professional pharmacy department and support scheduling according to business needs and workflow.
Coordinate or implement training and development for Pharmacy Support Staff, recognize colleagues’ contributions, and complete required training programs.
Maintain regular and predictable attendance, including nights and weekends, and complete additional tasks assigned by a supervisor or manager.
Complete required US internship hours within 18 months and obtain Pharmacist licensure in the state where the position is based within 120 days of completing those hours.
Lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and negligible force regularly, including overhead lifting.