Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Rohnert Park, CA

3d•$33 - $42•Onsite

About The Position

The International Pharmacy Intern role is for a foreign pharmacy graduate from a non-US accredited school who has passed the FPGEE and TOEFL and is eligible to apply to complete required US internship hours. Under the direct supervision of a licensed pharmacist, the intern works in a retail pharmacy to support safe and effective operations and provide patient and customer care. The role includes a mixed-modality learning plan and development in patient care, practice management, leadership, and education. The internship must be completed within 18 months, and the intern is expected to complete required pharmacist licensure exams and processes within 120 days after completing US internship hours. The intern supports patient safety, pharmacy professional practice, regulatory compliance, quality assurance, customer service, inventory management, and workflow management, excluding final prescription verification. Duties include assisting customers, processing prescriptions, maintaining confidentiality and compliance, supporting pharmacy operations and inventory, contributing to patient care services as permitted, and helping train and develop pharmacy support staff. This is a full-time position with a typical pay range of $32.50 to $42.00. The position is eligible for a benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Requirements

High school diploma or GED.
Doctorate (PharmD) or equivalent pharmacist degree from a non-US accredited school of pharmacy.
Active Pharmacy Intern license in the state where the district is located.
Foreign graduate from a non-US accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Pass the FPGEE and TOEFL before becoming eligible to apply for the role.
Complete required US internship hours within 18 months and obtain pharmacist licensure in the state where the position is based within 120 days of completing those hours; failure to meet these requirements results in removal from the role and separation of employment.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete additional tasks as directed by a supervisor or manager, complete required training, and obtain required licensure within guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
Required related work experience: 0 to 3 years.

Nice To Haves

Eligibility to immunize.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Preferred related work experience: 3 to 5 years.
Once state regulations are met, expected to immunize as an essential pharmacist function.

Responsibilities

Greet customers courteously in the store and at the drive-through, answer questions and telephone calls, and help resolve concerns to maximize customer satisfaction.
Perform approved register transactions, bag merchandise, and seek opportunities to create personalized customer experiences.
Maintain customer and patient confidentiality under HIPAA and company standards, and comply with applicable laws, regulations, CVS policies, and standard operating procedures.
Meet state and federal licensure requirements within the required timeframe.
Follow CVS pharmacy workflow and process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
Resolve third-party rejections, complete manual claim forms, and perform prescription pickup procedures according to policy.
Access, input, and retrieve information using the workstation.
Maintain inventory and replenishment according to company policies, and assist with putting away drug orders except CII drugs as permitted by law.
Deliver additional health care services as allowed by state regulation, individual certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist with dispensing drugs, prescription review, and compliance monitoring.
Offer counseling and direct customers to the pharmacist when appropriate; field medical questions when appropriate and communicate with healthcare professionals to support optimal care.
When applicable, solicit medical history information to support appropriate medical advice, and practice and develop pharmacist duties according to law.
Support the pharmacy manager in motivating, developing, and assigning work to pharmacy support staff, including coordinating or implementing their training and development.
Identify business opportunities and solutions, help implement them, and lead the team toward specified goals.
Adapt to change, collaborate with others, promote a supportive team culture, and seek ways to improve health outcomes and pharmacy performance.
Communicate with field management and corporate as needed, and participate in required store operational meetings.
Help maintain a clean, organized, and professional pharmacy department and support scheduling according to business needs and workflow.
Recognize colleagues and celebrate success, and complete all required training programs.