Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Greenwood, IN

2d•$30 - $42

About The Position

The International Pharmacy Intern role is for a graduate of a non-US-accredited school of pharmacy who has passed the FPGEE and TOEFL and is eligible to apply to complete required US internship hours. The intern follows a mixed-modality learning plan and must complete the internship within 18 months. The role develops knowledge and skills in patient care, practice management, leadership, and education, and prepares the intern to complete required pharmacist licensure exams and processes within 120 days of finishing the required US internship hours. Under the direct supervision of a licensed pharmacist, the intern helps maintain a safe and effective retail pharmacy environment and supports patient care, pharmacy operations, regulatory compliance, quality assurance, customer service, inventory, and workflow, excluding final prescription verification. The role includes customer-facing service, prescription processing, inventory and workflow duties, support for the supervising pharmacist, and leadership and training support for pharmacy staff. Pharmacist licensure in the state where the position is based is required within 120 days after completing US internship hours. Failure to finish the internship within 18 months or obtain licensure as prescribed results in removal from the role and separation of employment.

Requirements

Foreign graduate from a non-US-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
High school diploma or GED.
Active Pharmacy Intern license in the state where the district is located.
Pass the FPGEE and TOEFL before becoming eligible to apply for the role.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US internship hours.
Complete required US internship hours within 18 months.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Have regular and predictable attendance, including nights and weekends.
Complete additional tasks as directed by a supervisor or manager, and complete required training and obtain required licensure within guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.

Nice To Haves

Eligibility to immunize.
Three to five years of prior relevant work experience is preferred.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Once state regulations are met, willingness and ability to immunize, as immunization is an essential pharmacist function.

Responsibilities

Deliver courteous, professional customer service in the store and at the drive-through, answer questions and telephone calls, seek help when needed, and work to resolve customer concerns.
Perform approved register transactions and create personalized, supportive customer experiences.
Protect customer and patient confidentiality in accordance with HIPAA and company standards, and comply with federal and state laws, regulations, CVS policies, and standard operating procedures.
Meet state and federal licensure requirements within the required timeframe.
Follow CVS pharmacy workflow and standards.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
Resolve third-party rejections, complete manual claim forms, and perform prescription pick-up procedures in accordance with policy.
Access, enter, and retrieve information using the workstation.
Maintain inventory and replenishment, and assist with putting away drug orders, excluding CII drugs, as permitted by law.
Deliver additional health care services as allowed by state regulation, individual certification, and pharmacy leadership direction, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist with dispensing, prescription review, and compliance monitoring.
Offer counseling and refer customers to the pharmacist when needed; handle medical questions when appropriate and communicate with healthcare professionals to support optimal care.
When applicable, gather medical history information to support appropriate medical advice and practice pharmacist duties as permitted by law.
Communicate with field management and corporate teams as needed and participate in required store operations meetings.
Help keep the pharmacy clean, organized, and professional; support scheduling based on business needs and workflow.
Coordinate or implement training and development for Pharmacy Support Staff, recognize colleagues, and celebrate successes.
Complete all required training programs.
Demonstrate empathy and compassion, support patient care programs, adapt to change, collaborate with others, and help the pharmacy team achieve goals and improve performance.