Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Newland, NC

7d•$30 - $42•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduate program provides eligible foreign pharmacy graduates with supervised, mixed-modality training and the opportunity to complete required US internship hours. Participants apply their pharmacy-school learning in real-world practice, build clinical and technical skills, learn pharmacy operations and business performance, and develop leadership capabilities in preparation for a Pharmacist role. The internship must be completed within 18 months. Participants must be prepared to complete the required Pharmacist licensure exams and processes, and obtain pharmacist licensure in the state where the position is based, within 120 days of completing US internship hours. Failure to meet these requirements may result in separation of employment. Under the direction of a preceptor, the intern follows company procedures and pharmacy workflow to support safe, accurate, and timely prescription fulfillment and caring patient service. The role includes learning through hands-on experience, a training roadmap, Key Learning Experiences, and time with district leaders. Interns contribute to a safe, inclusive, and engaging team culture, demonstrate empathy in patient and colleague interactions, and remain flexible to business and scheduling needs, including voluntarily traveling to other stores in the market when needed. Where permitted by law and supported by required training and certification, the intern may provide additional patient health services such as immunizations, point-of-care testing, and offsite clinic staffing. Immunization support may require additional licensure and training to obtain Technician Immunizer status, patient education and information gathering, documentation, and monitoring for and responding to adverse reactions.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
FPGEC certification.
Pass the FPGEE and TOEFL before becoming eligible to complete required US internship hours.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing required US internship hours.
Complete required US internship hours within 18 months.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy to ensure patient safety.
Friendly, helpful customer-service approach and ability to notice and appropriately respond to patient reactions.
Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurately conveying or receiving detailed spoken information.
Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
Ability to complete the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, repetitive finger work, precise machine adjustments, and stooping; and close visual work.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified; after state requirements are met, interns should strive to provide patient immunizations.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off stations to ensure safe and accurate prescription fulfillment.
Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health services, including immunizations, point-of-care testing, and offsite clinic staffing, where permitted by law and supported by required training and certification.
Where permissible, complete requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; and review, collect, track, and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.