Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Berkeley, CA

22d

About The Position

The International Pharmacy Intern role is for a Non-US Accredited Foreign Graduate who has successfully passed the FPGEE and TOEFL and is eligible to complete required US internship hours. The role provides a mixed-modality learning plan and curated learning experiences that build on the candidate’s pharmacy education and develop knowledge, skills, and abilities in patient care, practice management, leadership, and education. Interns must complete their internship within 18 months and are expected to complete and pass required pharmacist licensure exams and processes within 120 days after completing the required US internship hours. Under the direct supervision of a licensed pharmacist, the intern helps maintain a safe and effective retail pharmacy environment and delivers patient care. Work includes customer service, pharmacy operations, regulatory compliance, quality assurance, inventory and workflow management, and patient care programs. The intern may support dispensing and prescription review but does not perform final prescription verification. Duties and services are subject to applicable state regulations, individual certification, and direction from pharmacy leadership. The intern supports the pharmacy manager and pharmacy team by contributing to staff development, workflow and scheduling, training, and a culture of care and collaboration. The position requires regular and predictable attendance, including nights and weekends, completion of required training and licensure within guidelines, and the ability to lift and exert specified amounts of force. This full-time position offers a stated pay range of $28.10 per hour and benefits subject to eligibility.

Requirements

Foreign graduate from a non-US-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Required education: high school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
Active Pharmacy Intern license in the state where the district is located.
Successfully pass the FPGEE and TOEFL before eligibility to apply for this role.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US internship hours.
Complete required US internship hours within 18 months; failure to meet the internship or licensure requirements will result in removal from the role and separation of employment.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Have regular and predictable attendance, including nights and weekends.
Complete additional tasks as directed by a supervisor or manager.
Complete required training and obtain required licensure, if applicable, within established guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including moving objects overhead.

Nice To Haves

Eligibility to immunize.
Three to five years of prior relevant work experience is preferred.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Once state regulations are met, willingness and ability to immunize, an essential pharmacist function.

Responsibilities

Provide courteous, professional customer service in the store and at the drive-through, answer questions and telephone calls, and seek assistance or solutions to maximize customer satisfaction.
Create personalized customer interactions and remove obstacles to make customers’ experiences easier when possible.
Perform approved register transactions, including cash, check, and charge transactions, and bag merchandise.
Protect customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws.
Comply with federal and state laws, regulations, CVS policies, and standard operating procedures, and meet state and federal licensure requirements within the required timeframe.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
Resolve third-party rejections and complete manual claim forms.
Perform prescription pick-up procedures in accordance with company policies and procedures.
Access, input, and retrieve information using the pharmacy workstation.
Maintain inventory and replenishment by following inventory management procedures and using appropriate reports; assist with putting away drug orders except CII drugs, as permitted by law.
Provide additional health care services when allowed by state regulations, certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance.
Offer counseling and direct customers to the pharmacist when appropriate; handle medical questions when appropriate and communicate with healthcare professionals to support optimal care.
When applicable, solicit relevant medical history to provide appropriate medical advice.
Communicate with field management and corporate teams as needed and participate in required store operational meetings.
Help maintain a clean, organized, professional pharmacy department in accordance with CVS standards.
Support scheduling activities according to business needs and the workflow model.
Coordinate or implement training and development for Pharmacy Support Staff, recognize colleagues, and celebrate success.
Complete all required training programs.
Support pharmacy leadership in motivating and developing Pharmacy Support Staff, balancing assignments, and addressing development opportunities and knowledge gaps.
Identify business opportunities and solutions to improve pharmacy growth and performance, and help the team achieve specified goals.
Adapt to change, collaborate with others, and support a team culture characterized by caring, energy, enthusiasm, and pride.