Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health • Phoenix, AZ

23d

About The Position

The International Pharmacy Intern is a non-US accredited foreign pharmacy graduate who completes required US internship hours under the direct supervision of a licensed pharmacist. The role includes a mixed-modality learning plan and curated learning experience to build on prior pharmacy education and develop skills in patient care, practice management, leadership, and education. The internship must be completed within 18 months, and pharmacist licensure exams and processes must be completed within 120 days after the required US internship hours are finished. Failure to meet these requirements may result in removal from the role and separation of employment.

The intern helps maintain a safe and effective retail pharmacy environment and supports patient care, pharmacy operations, regulatory compliance, customer service, inventory, and workflow management. Duties include processing prescriptions, assisting customers, supporting the supervising pharmacist, and providing permitted health care services. Prescription verification is excluded from the intern’s workflow responsibilities.

The role also supports pharmacy leadership and staff development, contributes to a caring and collaborative team culture, and helps identify opportunities to improve pharmacy performance. The position requires regular and predictable attendance, including nights and weekends, and the ability to lift and exert specified levels of force to move objects.

Requirements

• Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS training program.
• Pass the FPGEE and TOEFL before becoming eligible to apply for the role.
• Hold an active Pharmacy Intern license in the state where the district is located.
• Complete required US internship hours within 18 months.
• Obtain pharmacist licensure in the state where the position is based within 120 days after completing US internship hours.
• Required education: high school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
• Required related work experience: 0 to 3 years.
• Strong communication and presentation skills.
• Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
• Maintain regular and predictable attendance, including nights and weekends.
• Complete required training and obtain required licensure, if applicable, within guidelines.
• Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.

Nice To Haves

• Eligibility to immunize.
• 3 to 5 years of prior relevant work experience.
• Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
• After state regulations are met, willingness and ability to immunize, an essential pharmacist function.

Responsibilities

• Greet and assist pharmacy and front-store customers in person and at the drive-through; answer telephone calls and help resolve questions and concerns.
• Perform approved register transactions, bag merchandise, and seek ways to create personalized customer experiences.
• Protect customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws.
• Comply with federal and state laws, regulations, CVS policies, and standard operating procedures.
• Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
• Resolve third-party rejections and complete manual claim forms.
• Perform prescription pick-up procedures and access, enter, and retrieve information using the workstation.
• Maintain inventory and replenishment according to applicable policies and procedures, and assist with putting away drug orders as permitted by law (excluding CII drugs).
• Deliver additional health care services as allowed by state regulation, individual certification, and pharmacy leadership direction, including point-of-care or swab-and-send testing and immunization preparation or delivery.
• Support the supervising pharmacist with dispensing, prescription review, and compliance monitoring.
• Under direct pharmacist supervision, offer counseling and refer customers to the pharmacist when appropriate; handle medical questions when appropriate and communicate with health care professionals.
• When applicable, solicit relevant customer medical-history information to support appropriate medical advice.
• Communicate with field management and corporate as needed and participate in required store operational meetings.
• Help maintain a clean, organized, professional pharmacy department according to CVS standards.
• Support scheduling activities based on business needs and workflow.
• Coordinate or implement training and development for pharmacy support staff, recognize colleagues, and celebrate successes.
• Complete all required training programs and other tasks assigned by a supervisor or manager.
• Support the pharmacy manager in motivating, inspiring, and developing pharmacy support staff.
• Identify business opportunities and solutions to improve pharmacy growth and performance, and help lead the team toward specified goals.
• Adapt to change, collaborate with others, and contribute to patient-care programs and improved health outcomes.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources to support colleagues’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree