About The Position

CVS Health’s US Non-Accredited Foreign Graduate program gives foreign pharmacy graduates who have passed the FPGEE and TOEFL an opportunity to complete required US internship hours and apply their pharmacy education in a retail pharmacy setting while preparing for a Pharmacist role. Under the direction of a preceptor, participants complete a mixed-modality learning plan, hands-on training, Key Learning Experiences, and time with district leaders. The program develops pharmacy practice, patient care, business, and leadership skills. Participants must complete their internship within 18 months and be prepared to complete and pass required pharmacist licensure exams and processes within 120 days after completing the required internship hours. The intern supports safe, effective pharmacy operations and patient care while learning CVS procedures and practices. This includes helping the pharmacy team fill prescriptions promptly and accurately, providing caring service, and contributing to a safe and inclusive workplace. The role requires compliance with applicable laws, regulations, professional standards, ethical principles, and CVS policies. Where permitted by law and supported by required training and certification, the intern may provide additional patient health services and support immunizations. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market as business needs require. The typical pay range is $30.00–$42.00. This full-time position is eligible for a comprehensive benefits package, subject to eligibility.

Requirements

  • Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
  • FPGEC certification.
  • Pharmacist licensure in the state where the position is based within 120 days of completing US intern hours; failure to complete required intern hours within 18 months or obtain licensure as prescribed results in separation of employment.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Complete and pass all required pharmacist licensure exams and processes within 120 days of completing required US internship hours.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy.
  • Ability to provide friendly assistance and respond appropriately to patients’ reactions.
  • Ability to use verbal and written communication with patients and colleagues, including active listening.
  • Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill prescriptions.
  • Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Ability to meet the role’s physical demands, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger work; close visual acuity; and occasional lifting or exertion of up to 20 pounds and frequent lifting or exertion of up to 10 pounds.
  • Ability to accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

  • One or more years of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and, once state requirements are met, strive to provide patient immunizations.
  • Ability to work in the home store and at other locations across the market to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Create positive patient experiences through empathy and personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Offer counseling, answer medical questions, and obtain patient medical history information when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge, receive feedback, and contribute to a high-performing team with a growth mindset.
  • Remain flexible for scheduling and business needs, including voluntarily traveling to stores in the market to work shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowable by law and supported by required training and certification.
  • Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor for and respond to adverse reactions and report events as required; and review, collect, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
  • Concentrate on tasks, shift between tasks to meet patient and business needs, and verify prescription information and label accuracy.
  • Use customer-service, teamwork, communication, active-listening, mathematical-reasoning, and problem-resolution skills to support patients and colleagues.
  • Perform the physical activities required for the role, including standing or remaining upright, lifting and moving items, reaching, repetitive finger movements, stooping, and close visual work.
  • Complete additional tasks as directed by a supervisor or manager.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources to support colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
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