International Logistics Specialist- ONE Care

Ocean Network Express • Meridian, ID

2d • $50,000 - $56,000 • Hybrid

About The Position

This position is responsible for the successful execution of the Boise International Logistics Service process for ONE customer accounts. The specialist follows policies and procedures to provide an optimal level of customer service. The role supports customers by coordinating inbound and outbound cargo, resolving logistical challenges, and providing product and service information. The position follows a hybrid work model in Boise, Idaho, with three days in the office and two days remote each week.

Requirements

• Ability to prioritize and multitask.
• Critical thinking skills.
• Positive and professional demeanor.
• Ability to build rapport with clients.
• Excellent written and verbal communication skills.
• Experience with G Suite or Microsoft Office is required.
• 0 to 2+ years of function-related experience.

Nice To Haves

• Previous experience in logistics, customer service, sales, or a related field.
• Customs and logistics knowledge.
• Bachelor’s degree preferred.

Responsibilities

• Assist with daily tactical processes to ensure the smooth movement of high-value cargo to and from North America.
• Assist with customer inquiries and concerns.
• Troubleshoot and resolve complex cargo-movement challenges, including customs, logistical, and technical challenges.
• Document and update customer records based on interactions.
• Develop and maintain knowledge of evolving products and services.
• Create and coordinate international bookings for containerized freight.

Benefits

• Medical, dental, vision, and life insurance.
• Short-term and long-term disability coverage.
• 401(k) plan.
• Hybrid working arrangements.
• Opportunities for internal movement, advancement, and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level