International Coordinator

POET•Sioux Falls, SD
•Onsite

About The Position

The International Coordinator is part of POET Bioproducts, which markets and manages logistics for distillers grains and distillers corn oil products. The role contributes to executing container shipments to international customers, coordinating shipment information and export documentation while providing timely communication and helping ensure shipments move efficiently. The position is on-site in Sioux Falls, South Dakota, and includes up to 5% travel to visit vendors or attend conferences; overnight travel may occasionally be required. The role operates in an office environment using a personal computer. Team members may sit or stand, and the Sioux Falls office primarily has an open-concept layout intended to encourage communication and collaboration. POET describes a team-oriented culture and encourages internal development and growth.

Requirements

  • Bachelor's degree in logistics, supply chain, business, agriculture, or a related field, or equivalent experience.
  • Proficiency with Microsoft Office applications, particularly Excel and Outlook.
  • Strong analytical, communication, and problem-solving skills.
  • Ability to work effectively with customers, transportation providers, facilities, and cross-functional internal teams.
  • High level of personal integrity.
  • Interpersonal skills to interact effectively with individuals at all levels inside and outside the organization.
  • Demonstrated problem-solving and critical-thinking skills.
  • Ability to embrace and promote change.
  • Innovative mindset and ability to think objectively.
  • Self-awareness in the face of uncertainty.
  • Ability to work in a team environment.

Nice To Haves

  • Previous experience in logistics, transportation, supply chain, customer service, or operations.
  • Experience with transportation management, ERP, contract management, or similar business systems.

Responsibilities

  • Maintain accurate and timely shipment information in internal systems and transportation platforms.
  • Coordinate export documentation requirements, including shipping instructions, container details, weights, and bill of lading information.
  • Take ownership of assigned shipments and proactively manage challenges from identification through resolution.
  • Ensure shipment execution complies with applicable international shipping regulations and documentation requirements.
  • Review shipment information for accuracy and proactively resolve discrepancies.
  • Help identify and resolve freight billing discrepancies, detention, demurrage, and other transportation-related charges.
  • Develop solutions to shipment challenges to keep product moving.
  • Support improvements to logistics systems, reporting tools, and shipment visibility.
  • Help maintain standard operating procedures and best practices.
  • Share knowledge, support coworkers, and contribute to the success of the international logistics team.
  • Identify opportunities to improve work processes.

Benefits

  • Comprehensive health, dental, and vision insurance plans for individuals and families, including an employer Health Savings Account contribution.
  • Quarterly profit-sharing bonuses and bi-annual incentive bonuses.
  • Competitive pay, including shift premium pay for qualifying positions.
  • 401(k) with company match.
  • Paid time off and paid holidays, with 40 hours available on day one.
  • Paid parental leave.
  • Tuition reimbursement.
  • Relocation assistance and bonus programs for qualifying positions and/or locations.
  • Wellness program encompassing mental, physical, and spiritual well-being.
  • Onsite fitness centers or fitness reimbursements.
  • Safety and cold-weather gear reimbursements.
  • Discounted home and auto insurance.
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