International Coordinator

POET•Sioux Falls, SD

21h•Onsite

About The Position

The International Coordinator is part of POET Bioproducts, which markets and coordinates logistics for distillers grains and distillers corn oil products. This on-site position in Sioux Falls, South Dakota, contributes to the execution of container shipments to international customers, working with a team to provide effective communication and shipment execution. POET moves products using trucks, trains, barges, containers, and ocean vessels. The role maintains shipment information, coordinates export documentation, ensures shipment accuracy and regulatory alignment, addresses transportation-related billing discrepancies and shipment challenges, and supports improvements to logistics systems and processes. The position operates in an office environment with an open-concept workspace. Travel of up to 5% is typical, with occasional overnight travel potentially required.

Requirements

Strong analytical, communication, and problem-solving skills.
Proficiency with Microsoft Office applications, particularly Excel and Outlook.
Ability to work effectively with customers, transportation providers, facilities, and cross-functional internal teams.
Ability to work in a team environment.
Interpersonal skills to interact effectively with individuals at all levels within and outside the organization.
Demonstrated problem-solving and critical-thinking skills.
Ability to embrace and promote change.
Innovative mindset and ability to think objectively.
Self-awareness in the face of uncertainty.
High level of personal integrity.

Nice To Haves

Bachelor's degree in logistics, supply chain, business, agriculture, or a related field, or equivalent experience.
Previous experience in logistics, transportation, supply chain, customer service, or operations.
Experience working with transportation management, ERP, contract management, or similar business systems.

Responsibilities

Maintain accurate and timely shipment information within internal systems and transportation platforms.
Coordinate export documentation requirements, including shipping instructions, container details, weights, and bill of lading information.
Take ownership and accountability for assigned shipments, proactively managing challenges from identification through resolution.
Ensure shipment execution aligns with applicable international shipping regulations and documentation requirements.
Review shipment information for accuracy and proactively resolve discrepancies.
Assist with identifying and resolving freight billing discrepancies, detention, demurrage, and other transportation-related charges.
Develop solutions to shipment challenges to keep product moving.
Support improvements to logistics systems, reporting tools, and shipment visibility.
Assist in maintaining standard operating procedures and best practices.
Share knowledge, support coworkers, and contribute to the success of the international logistics team.
Identify opportunities to improve work processes.

Benefits

Comprehensive health, dental, and vision insurance plans for individuals and families, including an employer Health Savings Account contribution.
Quarterly profit-sharing bonuses and bi-annual incentive bonuses.
Competitive pay, including shift premium pay for qualifying positions.
401(k) with company match.
Paid time off and paid holidays, with 40 hours available on day one.
Paid parental leave.
Tuition reimbursement.
Relocation assistance and bonus programs for qualifying positions and/or locations.
Wellness program encompassing mental, physical, and spiritual well-being.
Onsite fitness centers or fitness reimbursements.
Safety and cold-weather gear reimbursements.
Discounted home and auto insurance.