Internal Medicine Medical Assistant, Quincy Atrius Health

UnitedHealth Group•Quincy, MA
•$16 - $29•Onsite

About The Position

Atrius Health, part of the Optum family of businesses, is a multi-specialty group practice serving adult and pediatric patients at 28 locations in eastern Massachusetts. Its clinicians and care teams work collaboratively with a value-based philosophy to deliver connected care. The Medical Assistant provides direct clinical support to one or more assigned clinicians in the Internal Medicine specialty at the Quincy location. The role assists with routine clinical procedures and tests, advises patients about exam preparation and testing, and ensures required pre-visit work and test results are available in the electronic medical record (EMR). This is a full-time, 40-hour-per-week role, Monday through Friday, 8:30 a.m. to 5:00 p.m., at 500 Congress Street, Quincy, Massachusetts. The position pays $16–$29 per hour, based on factors including local labor markets, education, work experience, and certifications. Benefits include a comprehensive benefits package, incentive and recognition programs, an equity stock purchase program, and a 401(k) contribution, subject to eligibility requirements. Candidates must pass a drug test before beginning employment.

Requirements

  • High school diploma or an equivalency certificate from an accredited institution or governmental unit, or Medical Assistant Certification.
  • Computer experience and aptitude.

Nice To Haves

  • Associate degree in medical assisting or graduation from a medical assistant certification program.
  • Current American Heart Association Basic Life Support (BLS).
  • Experience typically acquired through at least one year of prior experience in a clinical or customer service setting; a bachelor's or associate degree may substitute for experience.
  • Knowledge of reagent stability and storage.
  • Understanding of testing procedures and factors that influence test results.
  • Demonstrated ability to use word-processing and spreadsheet programs.
  • EMR experience or aptitude to master an EMR based on other technology experience.

Responsibilities

  • Support efficient patient flow to optimize appointment availability.
  • Greet and escort patients to exam rooms according to policy and procedures.
  • Prepare patients for examinations and measure vital signs, including blood pressure, pulse, weight, and height.
  • Assist clinicians with routine clinical procedures and department-specific tests; advise patients about preparation and required pre-visit testing.
  • Update and verify patient information in the EMR, including demographic information, medications, allergies, chief complaints, recent tests, and consultations, and ensure records are accurate and current.
  • Keep patients informed about visit status, unforeseen delays, and other relevant information.
  • Reconcile medications, set up pending refills, and discontinue prescriptions that are no longer active.
  • Help resolve minor patient concerns and complaints as appropriate.
  • Order and perform waived point-of-care tests, such as strep, urine, hCG, and glucose testing.
  • Perform other duties as assigned.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs, subject to eligibility requirements.
  • Equity stock purchase program, subject to eligibility requirements.
  • 401(k) contribution, subject to eligibility requirements.
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