Internal Communications Specialist/Sr Specialist
About The Position
The Internal Communications Specialist/Sr Specialist supports internal communications strategies and activities for the Federal Reserve Bank of Atlanta’s Operations and Administrative Services (OAS) Division. The position serves as a communications consultant to OAS leaders and content providers, developing clear, coordinated communications for audiences including frontline employees in Law Enforcement, Facilities, and Cash operations. Work includes writing, editing, proofreading, publishing, and measuring communications across multiple channels, while identifying ways to broaden the tools used to engage leaders and staff. The role reports to the Internal Communications Director. The position requires onsite work according to a schedule set by management, while the Bank also recognizes the importance of work-life flexibility and in-person collaboration. The employee must live within commuting distance of Atlanta or an approved Federal Reserve Bank of Atlanta office. The hiring level—Specialist or Senior Specialist—depends on relevant experience.
Requirements
- Bachelor’s degree; preferably in Journalism, Communications, Public Relations, Marketing, or a related field.
- Strong written and oral communication skills.
- Knowledge of strategic planning and project management.
- Experience developing and delivering communications for frontline, operational, or non-desk-based employee audiences.
- Experience managing corporate or internal communications.
- Experience with Microsoft 365 applications, including Word, PowerPoint, SharePoint, Teams, and Outlook.
- Must be authorized to work in the United States without current or future visa sponsorship.
- Must live within commuting distance of Atlanta or an approved Federal Reserve Bank of Atlanta office and work onsite according to the schedule set by management.
- Must satisfactorily complete required background screening, which includes at minimum fingerprinting, criminal background check, and education and employment verification.
Nice To Haves
- Two to five years of experience in addition to education is preferred.
- Six or more years of experience is preferred for the Senior Specialist level.
- Experience with digital media tools, including video production and graphic design.
Responsibilities
- Develop and implement communications strategies and content that align OAS priorities with organizational goals and the Bank’s overall communications strategy.
- Create employee-engagement content through written communications, verbal communications, and live events, including conducting background research, gathering information, editing, and proofreading.
- Collaborate with intranet and web staff to make effective use of web technology and other social media tools.
- Consult with OAS leaders, managers, and subject matter experts to assess communications needs and develop strategies, programs, and materials that support business goals.
- Support feedback mechanisms that collect input from employees, managers, and executives.
- Provide updates and reports, and create, monitor, and maintain communications project documentation covering progress, status, resource management, and reporting.
- Prepare and support town halls, division meetings, branch meetings, and other employee-engagement activities.
- Provide backup support for Public Affairs crisis communications activities.
Benefits
- Comprehensive medical, dental, and vision healthcare options.
- 401(k) match and a fully funded pension plan.
- Paid vacation and holidays.
- Flexible work environment.
- Generously subsidized public transportation.
- Education Assistance Program.
- Professional development programs, training, and conferences.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
