Internal Communications Specialist II

University of Rochester • Rochester, NY

8d • Remote

About The Position

The University of Rochester is seeking a communications professional to join its HR Communications team. Writing and editing are central to the role, which develops communications in a range of formats for a large and diverse employee audience. The specialist translates complex HR, benefits, and policy information into clear, accurate, accessible, and engaging content, collaborating with subject matter experts and communications colleagues to determine what employees need to know. The role also supports communications planning, project management, and execution of HR and Total Rewards initiatives.

Applicants must submit two to three professional writing samples with their resume, identifying each sample’s intended audience and their role in developing it. Samples should demonstrate clear communication of complex information, engaging employee, corporate, or organizational writing, and the ability to adapt style and tone for different audiences or channels.

The University of Rochester describes its commitment to an inclusive and welcoming culture and to nondiscrimination in employment and other areas, consistent with its values and applicable law.

Requirements

• Bachelor's degree in communications, journalism, English, marketing, or a related field, or an equivalent combination of education and experience.
• At least two years of relevant communications experience.
• Exceptional writing and editing skills, including the ability to produce compelling, polished content and make complicated subjects understandable to a broad audience.
• Excellent editing and proofreading skills.
• Ability to organize information and identify the most important message.
• Sound judgment when handling sensitive information.
• Strong project-management and organizational skills.
• Attention to detail.
• Ability to collaborate effectively with subject matter experts and colleagues.
• Submit two to three professional writing samples with the resume, briefly identifying the intended audience and the applicant's role in developing each piece.

Responsibilities

• Write and edit employee communications across channels and formats, including emails, newsletters, web content, guides, enrollment materials, home mailings, presentations, and promotional materials.
• Translate complex HR, benefits, and policy information into clear, concise, employee-friendly, and compliant language.
• Interview and collaborate with subject matter experts to identify key messages, anticipate employee questions, and develop communications for the intended audience.
• Adapt voice, tone, and level of detail for different audiences while maintaining University brand and editorial standards.
• Edit and proofread materials for clarity, accuracy, consistency, grammar, and style.
• Develop communications plans and content for HR and Total Rewards programs, initiatives, and campaigns.
• Manage multiple writing assignments and communications projects, including those with competing deadlines.
• Partner with HR Communications colleagues, HR leaders, vendors, and other University teams to coordinate communications and ensure timely execution.
• Help evaluate communications effectiveness and identify opportunities to improve employee communications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level