Internal Communications Specialist II

University of Rochester • Rochester, NY

9d • $61,000 - $85,400 • Remote

About The Position

The University of Rochester is seeking a communications professional to join its HR Communications team. The role focuses on writing and editing clear, engaging communications for a large and diverse employee audience, translating complex HR, benefits, and policy information into accessible and accurate content.

The specialist develops communications in formats such as employee emails, newsletters, benefits communications, guides, web content, leadership messages, and campaigns. The role works with subject matter experts and communications colleagues to identify employee information needs and create content that is accurate, accessible, and engaging. It also supports communications planning, project management, and the execution of major HR and Total Rewards initiatives.

Requirements

• Bachelor's degree in communications, journalism, English, marketing, or a related field, or an equivalent combination of education and experience.
• At least two years of relevant communications experience.
• Exceptional writing and editing skills, including the ability to create polished, compelling content and make complex subjects understandable to a broad audience.
• Excellent editing and proofreading skills.
• Ability to organize information and identify the most important message.
• Sound judgment when handling sensitive information.
• Strong project-management and organizational skills.
• Attention to detail.
• Ability to collaborate effectively with subject matter experts and colleagues.
• Submit two to three professional writing samples with the resume. Samples should demonstrate clear communication for different audiences, including the ability to translate complex information, write engaging employee or organizational communications, and adapt style and tone. Applicants should briefly identify each sample's intended audience and their role in developing it.

Responsibilities

• Write and edit employee communications across multiple channels and formats, including emails, newsletters, web content, guides, enrollment materials, home mailings, presentations, and promotional materials.
• Translate complex HR, benefits, and policy information into clear, concise, employee-friendly, and compliant language.
• Interview and collaborate with subject matter experts to identify key messages, anticipate employee questions, and develop communications for intended audiences.
• Adapt voice, tone, and level of detail for different audiences while maintaining University brand and editorial standards.
• Edit and proofread materials for clarity, accuracy, consistency, grammar, and style.
• Develop communications plans and content to support HR and Total Rewards programs, initiatives, and campaigns.
• Manage multiple writing assignments and communications projects simultaneously, often against competing deadlines.
• Partner with HR Communications colleagues, HR leaders, vendors, and other University teams to coordinate communications and ensure timely execution.
• Help evaluate communications effectiveness and identify opportunities to improve employee communications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level