Arby's Franchisee & Internal Communications Manager

Arby's • Atlanta, GA

2d • Onsite

About The Position

This position provides internal and franchisee communications support for the Arby’s brand, leading communications efforts for the brand’s nearly 3,300+ U.S. restaurants, franchisees, and support center teams. They serve as a partner for Arby’s leadership, helping guide messaging development, alignment, and communication to team members, franchisees, and restaurant teams. They are also the primary communications partner for cross-functional brand and shared services partners to prepare communications to internal and franchisee audiences, such as newsletters and standalone communications. This position also leads content development for large-scale brand conferences, as well as town halls and other brand meetings. Ideal candidate works well in a fast-paced environment, has strong writing skills and ability to capture the brand voice, has had direct experience supporting executive leadership, and can provide strategic communications guidance to cross-functional teams. This position directly supports the Arby’s team and is part of a shared services communications team supporting Inspire, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and Sonic. This position is based in the Atlanta Global Support Center.

Requirements

• 4 Year Degree and/or Bachelor's Degree in Communications/Journalism or related field
• 5 plus years of experience in internal communications or public relations experience in a corporate or agency environment
• Skilled and versatile writer in various formats, including speechwriting, memos, talking points, presentations, communications plans, and newsletters.
• Excellent written and verbal communications skills, with the demonstrated ability to turn complex ideas into stories and visual concepts easily understood by a broad audience
• Demonstrated creativity and proactivity to generate excitement and celebration around the brand’s core narratives
• Flexible and resilient problem solver with the ability to build broad-based consensus and manage sensitive situations.
• Ability to learn and respond quickly to organizational needs, demonstrating resiliency in various situations, adapting quickly to changing needs of the business.
• Experience working directly with senior executives, proven track record of inspiring and engaging stakeholder audiences.

Nice To Haves

• Hospitality or retail experience a plus

Responsibilities

• Develop and implement brand internal communication strategies and programs that engage, inspire, and align team members with the brand’s vision, priorities, and key initiatives.
• Work closely with select leaders across Shared Services leaders, and brand leaders, on communications, including newsletters, announcements, and talking points.
• Lead content strategy for brand meetings and events, including annual conventions.
• Collaborate with other Managers across the Inspire Communications team to coordinate communication of large-scale communications initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level