Internal Communications & Knowledge Systems Partner

Hadrian Automation • Torrance, CA

10d • $140,000 - $205,000

About The Position

Hadrian is seeking an Internal Communications Partner to shape how employees access information, share knowledge, and communicate as the company grows. The role combines ownership of internal communications—including announcements, change communications, and leadership messaging—with building and maintaining the systems, standards, and processes that support company-wide knowledge sharing.

The successful candidate will treat the internal knowledge base as a product: understand employee needs, prioritize improvements, organize information around how people seek it, and measure whether it works. They will establish content standards and governance, manage content from intake through retirement, keep information current as policies and processes change, and consolidate existing materials into trusted sources of truth.

The role also involves applying AI tools to writing, knowledge management, search, and automation; structuring content for effective AI and search use; partnering with Enterprise Engineering/Builder Tools and system owners on tool rollouts; and leading communications and enablement to support adoption. The position partners with company leaders and subject-matter experts, develops a network of content owners and champions, and uses metrics such as search success, content freshness, time to find answers, repeat questions, and adoption to guide improvements.

The target salary range is $140,000–$205,000. Benefits for full-time employees include medical, dental, vision, and life insurance, a 401(k), flexible vacation, and equity. Relocation support may be provided in certain situations based on business need. U.S. government export regulations apply: candidates must meet the stated ITAR eligibility requirements.

Requirements

• At least 5 years of experience in internal communications, knowledge management, content strategy or operations, technical writing, or product documentation.
• Experience ideally gained at a fast-growing technology company.
• End-to-end ownership of a knowledge base, intranet, help center, or documentation set, including structure, standards, governance, and maintenance.
• Experience establishing processes for knowledge or content management that people follow.
• A product mindset, including thinking in terms of users, problems, prioritization, and iteration, and using meaningful metrics to guide work.
• Hands-on, everyday use of AI tools.
• A track record of introducing tools into a company and driving adoption across teams or locations.
• Strong, clear writing across formats, including leadership announcements, how-to pages, and brief Slack updates.
• Experience with tools such as Confluence, Notion, Guru, Glean, or Slack.

Nice To Haves

• Background on a documentation, customer support enablement, or product content team.
• Experience structuring content for AI search and assistants.
• Experience building personal workflows, automations, or agents.
• Experience in hardware, manufacturing, or another operationally complex environment.

Responsibilities

• Own the internal knowledge base as a product, understanding user needs, maintaining a roadmap and backlog, and organizing content around how employees look for information.
• Set standards for internal content, including style guides, templates, page types, metadata, and ownership conventions.
• Manage the full content lifecycle, from intake through retirement, and establish freshness processes with owners, review dates, and triggers for potentially outdated content.
• Coordinate content updates with launches, policy updates, reorganizations, tool rollouts, and other changes so documentation is ready alongside the change.
• Audit and consolidate existing content, remove duplicates, retire obsolete materials, and establish a source of truth for important information.
• Use AI tools for writing, knowledge management, search, and automation, including drafting and personalizing communications, identifying stale or conflicting content, and creating workflows or agents.
• Structure content for use by AI assistants and search tools; partner with the Enterprise Engineering/Builder Tools team and system owners on rollouts and adoption.
• Lead change communications and enablement for new tools and ways of working; build a network of content owners and champions and help subject-matter experts keep content current.
• Partner with leaders on company-wide announcements, change communications, and key narratives.
• Simplify the channel strategy so information reaches the right audiences in the right places and remains consistent with external messaging.
• Measure effectiveness using indicators such as search success, freshness, time to find answers, repeat questions to People and IT, and adoption; use results to prioritize improvements.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Relocation support may be provided in certain situations based on business need.
• Flexible vacation policy
• Equity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed